Note: The job is a remote job and is open to candidates in USA. Sungrow North America provides renewable energy solutions, including photovoltaic inverters and energy storage systems. The Business Intelligence Analyst will lead data governance, data quality, business intelligence, operational analytics, and process improvement initiatives across the Service organization, developing reporting solutions and using automation and AI-enabled tools to support decision-making and operational efficiency.
Responsibilities
- Develop and maintain data governance standards, business rules, and data definitions
- Ensure data integrity, accuracy, completeness, and consistency across multiple business systems
- Perform data validation, root cause analysis, and data quality assessments
- Create and maintain data dictionaries, governance documentation, and reporting standards
- Design, develop, and maintain executive dashboards
- Analyze operational, financial, warranty, service, and vendor performance data
- Identify trends, risks, and opportunities to improve business performance
- Present findings and recommendations to leadership
- Evaluate existing business processes and identify opportunities for automation
- Utilize Microsoft Power Platform tools (Power Automate, Power Apps, and Power Query) to streamline workflows
- Recommend system enhancements that improve operational effectiveness
- Identify opportunities to leverage Microsoft Copilot, AI-powered analytics, and automation tools
- Evaluate emerging AI technologies that enhance reporting, forecasting, and operational efficiency
- Assist business leaders in adopting AI-driven solutions responsibly and effectively
- Partner with cross-functional teams to understand business needs and translate them into analytical solutions
- Provide actionable recommendations based on data analysis
Skills
- Bachelor's degree in Business Analytics, Information Systems, Data Analytics, Computer Science, Statistics, Engineering, or a related field
- Minimum **5 years**of experience in:
- Advanced Microsoft Excel skills
- Advanced Power BI experience, including data modeling and DAX
- Experience with Airtable administration and workflow development
- Experience with Microsoft 365 applications, including SharePoint, Teams, OneDrive, Power Automate, Power Apps, and Power Query
- Experience creating executive dashboards and KPI reporting
- Strong analytical, problem-solving, and communication skills
- * Upwards of 15%
- * No visa/legal sponsorship
- Experience with Azure, Fabric, or similar cloud data platforms
- Experience supporting service operations, field service, supply chain, or manufacturing organizations
- Familiarity with AI technologies, including Microsoft Copilot and AI-assisted analytics
Benefits
- Competitive benefits package and employee programs
- Strong personal and company growth opportunities
- Houston office / hybrid / remote
Company Overview