Note: The job is a remote job and is open to candidates in USA. SPECTRAFORCE is hiring a Business Intelligence Analyst to join a Services revenue operations team. The role will build dashboards and data frameworks, develop performance metrics, generate strategic insights, and automate reporting to support business growth and decision-making.
Responsibilities
- Design, build, and maintain dashboards tracking business performance
- Develop and maintain KPIs that provide real-time visibility into business health and funnel performance
- Analyze funnel conversion rates, drop-off points, and program effectiveness, making recommendations to improve impact and efficiency
- Partner with cross-functional teams to identify the right metrics and reporting for pilots and new initiatives
- Synthesize complex data into clear, actionable insights for leadership
- Deliver concise, data-backed narratives that frame opportunities, challenges, and outcomes
- Own SQL-based querying, data wrangling, and transformations for complex datasets
- Streamline and automate recurring reporting to reduce manual effort and increase accuracy
- Partner with engineering and data science teams as needed to resolve data quality or access issues
Skills
- • Advanced proficiency in SQL for querying and transforming large datasets
- • Experience navigating complex data infrastructure
- • Strong Excel/Google Sheets skills and familiarity with business intelligence tools (i.e. Tableau, Looker, Superset)
- • Comfortable leveraging AI tools to accelerate analysis, querying, and reporting
- • Strong analytical and critical thinking skills, with the ability to translate data into clear business insights in written format
- • Excellent written and verbal communication skills; able to “tell the story” behind the numbers
- • Proven ability to distill complex analyses for non-technical, senior stakeholders
- • Bachelor's or Master's degree in Business Analytics, Data, Economics, or a related field
- • 4+ years' experience in business analytics, data, business operations, or a related field
- • Prior experience in a high-growth environment, multi-sided marketplace, or platform business
- • Comfort working independently in a fast-paced, ambiguous environment where speed and clarity -matter
- • Bachelor's or Master's degree in Business Analytics, Data, Economics, or a related field
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