Note: The job is a remote job and is open to candidates in USA. Kforce Inc is seeking a Business Intelligence Analyst to support operational programs and workflows. The role manages stakeholders and deliverables, analyzes business data, maintains dashboards and reports, resolves operational issues, and identifies opportunities for process improvement and automation.
Responsibilities
- Monitoring operational metrics, project milestones, and delivery status across multiple programs
- Coordinating with stakeholders and external partners to resolve blockers and ensure timely execution of deliverables
- Maintaining and updating operational trackers, dashboards, documentation, and business records
- Analyzing business data to identify trends, risks, discrepancies, and improvement opportunities
- Preparing recurring reports, executive summaries, and status updates for leadership and program stakeholders
- Supporting onboarding activities, workflow execution, process documentation, and operational readiness efforts
- Following up on action items, escalating issues when necessary, and ensuring commitments are completed on time
- Identifying opportunities to improve efficiency through process optimization, standardization, and automation
- Participating in cross-functional meetings to gather requirements, provide operational insights, and drive alignment across teams
Skills
- 2-4 years of experience
- Experience managing operational processes, business workflows, project deliverables, and stakeholder coordination
- Proven ability to manage multiple workstreams, resolve operational issues, and drive execution in a fast-paced environment
- Strong experience using Excel and reporting tools to analyze business data, track KPIs, identify trends, and generate actionable insights
- Experience maintaining operational dashboards, reports, and business metrics
- Experience documenting processes, developing standard operating procedures (SOPs), and identifying opportunities to improve efficiency
- Demonstrated ability to automate or streamline manual workflows and implement scalable operational solutions
- Project Coordination and Risk Tracking (2+ years)
- Vendor Management and External Partner Coordination (1+ years)
- Workflow Automation Tools (Power Automate, Zapier, Airtable, etc.) (1+ years)
- Dashboarding and Business Intelligence Tools (Power BI, Tableau, Looker, etc.) (1+ years)
Benefits
- This role is 100% Remote.
- Medical, dental, and vision insurance for eligible employees.
- HSA for eligible employees.
- FSA for eligible employees.
- 401(k) for eligible employees.
- Life, disability, and ADD insurance for eligible employees.
- Salaried personnel receive paid time off.
- Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Company Overview
Company H1B Sponsorship