Note: The job is a remote job and is open to candidates in USA. Bonfire is seeking a Business Development Representative to acquire new customers across nonprofits, creators, communities, and for-profit businesses. The role manages the full sales cycle, builds and maintains a qualified pipeline, conducts consultative sales conversations, manages CRM activity, and supports the growth of existing customer revenue.
Responsibilities
- Drive new customer acquisition - Outbound prospecting for new customers is the primary focus of the BDR role, measured by driving net revenue from new to Bonfire customers
- Target prospects effectively - Focus new customer acquisition efforts exclusively on prospects with the potential to generate $2,400+ in annual net revenue, prioritizing opportunities that align with Bonfire's target customer profiles
- Own the full sales cycle - Manage new business opportunities from prospect identification and initial outreach through qualification, discovery, demo, and the customer's first financial activation
- Build and manage a healthy pipeline - Consistently identify and engage qualified prospects through cold outreach, social selling, referrals, inbound opportunities, and other prospecting channels
- Meet sales activity and revenue goals: Consistently achieve daily and weekly sales targets established by Sales Team management, including but not limited to new outbound prospecting volume/week, demo calls conducted/week, new customer launches/week, net revenue generated/month
- Execute effective prospecting - Research target accounts and develop personalized, compelling outreach strategies designed to generate meaningful engagement and qualifed sales conversations
- Qualify prospects - Quickly and effectively qualify prospects based on Bonfire's target customer profiles, including customer segment, business needs, potential revenue, and overall fit
- Conduct consultative sales conversations - Lead discovery and demo calls with qualified prospects, understand their goals and challenges, and recommend Bonfire solutions that best meet their needs (if applicable)
- Convert inbound opportunities - Partner with our Sales Operations team to manage qualified inbound opportunities from discovery through close (when assigned)
- Manage CRM activity and pipeline - Diligently create, manage, and maintain all sales activities, tasks, opportunities, and next steps in HubSpot, ensuring accurate pipeline visibility and timely follow-up
- Grow existing customer revenue - As a secondary responsibility, manage assigned existing accounts and identify opportunities to retain, grow, or expand revenue, as well as re-engage qualified former or inactive customer
- Advocate for prospects and customer - Work cross-functionally with teams cross Bonfire to address customer needs, remove barriers, and secure resources or solutions that support closing and launching new business
- Become an expert in Bonfire's customers - Develop a deep understanding of Bonfire's core customer personas, including their businesses, needs, challenges, behaviors, and motivations
- Use modern sales techniques - Leverage current sales strategies and technologies, including video messaging, social selling, personalized outreach, and other emerging prospecting techniques to increase engagement and conversion
- Represent Bonfire with integrity - Approach every prospect and customer interaction with a consultative mindset, professionalism, and the highest level of integrity while representing the Bonfire team
Skills
- Excellent verbal and written communication skills, with the ability to build rapport, establish credibility, and earn the trust of prospects, customers, and internal stakeholders
- Demonstrated ability to take initiative, work independently, stay focused on goals, and consistently execute the activities required to achieve results
- Strong understanding of the modern sales technology ecosystem and the ability to effectively leverage CRM, prospecting, sales engagement, communication, and productivity tools
- Comfortable initiating conversations with people who may not be familiar with Bonfire, navigating rejection, and persistently creating new opportunities through outbound activity
- High degree of empathy and emotional intelligence, with the ability to understand a prospect's perspective, uncover their needs, and tailor conversations accordingly
- Superior organizational skills and a disciplined approach to managing time, prioritizing opportunities, and using time-blocking and other productivity techniques to consistently execute sales activities
- Understands that sustained sales performance is built through small, purposeful actions repeated consistently day after day
- Demonstrates a growth mindset, actively seeks feedback, embraces coaching, and continuously develops sales skills, product knowledge, and professional expertise
- Passionate about creating a fun, competitive, and collaborative work environment. Values diverse perspectives and backgrounds and contributes to discussions in a way that is respectful, inclusive, and inviting
- Committed to staying current with evolving sales practices, technologies, and industry trends and applying new knowledge to improve performance
- Demonstrates sound judgment, accountability, and integrity when representing Bonfire to prospects, customers, and colleagues
- Demonstrated ability to follow workplace safety practices, policies, and procedures
- Familiarity with HubSpot CRM or similar customer relationship management platforms
- Familiarity with the apparel, fundraising, nonprofit, creator, or e-commerce industries
- Demonstrated commitment to ongoing professional development and staying current with relevant sales practices, technologies, and industry trends
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Fully remote
Company Overview