Note: The job is a remote job and is open to candidates in USA. ReturnIT.Help provides an end-to-end IT asset recovery solution for organizations managing company-owned technology. The Business Development Representative will research and engage prospective customers, communicate the platform's value, qualify opportunities, secure pilot customers, and help build a repeatable outbound sales process.
Responsibilities
- Research and identify organizations that fit ReturnIT.Help's ideal customer profile
- Identify and connect with decision-makers across IT, IT Asset Management, HR, Security, Procurement, and Operations
- Conduct outbound prospecting through phone calls, email, LinkedIn, and other appropriate channels
- Introduce prospects to ReturnIT.Help and clearly communicate our value proposition
- Understand how organizations currently handle employee offboarding, equipment returns, and IT asset recovery
- Identify pain points involving unreturned devices, manual recovery processes, security risks, compliance, shipping logistics, and asset visibility
- Qualify prospective customers and determine whether they are a strong fit for ReturnIT.Help
- Schedule discovery calls, product demonstrations, and pilot discussions
- Consistently follow up with prospects and nurture opportunities
- Maintain accurate records of prospecting activity, conversations, opportunities, and next steps within the CRM
- Work directly with the founder to improve messaging, targeting, sales processes, and go-to-market strategy
- Help ReturnIT.Help build a repeatable outbound sales process as the company grows
Skills
- Previous experience as a BDR, SDR, Inside Sales Representative, Business Development professional, or similar B2B sales role
- Demonstrated experience generating qualified opportunities through outbound prospecting
- Comfortable making cold calls and conducting outbound email and LinkedIn outreach
- Strong written and verbal communication skills
- Ability to communicate effectively with managers, directors, executives, and technical stakeholders
- Strong discovery and qualification skills
- Ability to understand customer problems and communicate business value rather than relying solely on scripted sales pitches
- Strong organizational, follow-up, and time-management skills
- Comfortable working independently in a remote startup environment
- Familiarity with CRM systems and prospecting/sales outreach tools
- Goal-oriented, self-motivated, resilient, and comfortable working toward measurable targets
- SaaS or B2B technology
- IT services
- IT Asset Management (ITAM)
- Cybersecurity
- Managed Service Providers (MSPs)
- Identity and access management
- Employee onboarding/offboarding
- HR technology
- Compliance or risk-management solutions
Benefits
- Remote work arrangement
- $250 Pilot Bonus — Earn a $250 performance bonus for each qualified customer successfully secured for a ReturnIT.Help pilot.
- Additional performance incentives may be offered when BDR-sourced pilot customers convert into long-term paying customers.
- High-performing BDRs who consistently generate qualified opportunities, secure pilot customers, and contribute to converting pilots into paying customers may be considered for a full-time position as ReturnIT.Help grows its customer base and sales organization.
- Opportunities to take on expanded responsibilities across business development, sales, partnerships, account management, or customer success as the company grows.
- Direct access to the founder and the opportunity to influence how ReturnIT.Help approaches prospecting, messaging, customer acquisition, and its overall go-to-market strategy.
Company Overview