Note: The job is a remote job and is open to candidates in USA. HONG Shanghai Medical Concierge connects global patients with leading hospitals in Shanghai by providing coordinated, premium international medical services for complex and rare conditions. The Business Development Officer will develop partnerships and referral channels, research markets, prepare proposals, analyze performance, and maintain opportunity records. The role also supports stakeholder communication, client relationships, marketing initiatives, and business process improvement.
Responsibilities
- Identify and pursue new business opportunities, including partnerships with healthcare providers, referral networks, and international patient channels
- Researching prospective markets, preparing proposals, conducting financial and performance analyses, and maintaining accurate records of leads and opportunities
- Regular communication with internal teams and external stakeholders to present services, clarify patient pathways, and support customized solutions for partner organizations
- Help strengthen client relationships through responsive customer service, collaboration on marketing initiatives, and continuous improvement of business processes
Skills
- Demonstrated skills in New Business Development, including lead generation, partnership building, and opportunity evaluation
- Strong Analytical Skills with the ability to interpret data, assess market trends, and support Finance-related decision-making
- Excellent Communication abilities, including clear written and verbal communication across cultures and time zones
- Customer Service experience, with a focus on client relationship management and understanding of patient-centric services
- Proficiency with CRM tools, productivity software, and remote collaboration platforms
- Ability to work independently in a remote setting, manage multiple priorities, and meet deadlines
- Relevant experience in healthcare, medical tourism, international services, or professional services business development is beneficial
- Bachelor's degree in Business, Finance, Marketing, Healthcare Administration, or a related field preferred
Benefits
- Remote work arrangement
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