Note: The job is a remote job and is open to candidates in USA. IPG is a global leader in packaging and protective solutions, committed to safety, integrity, and teamwork. The Business Development Manager will serve as the market and application expert for assigned products in the E-Fulfillment business portfolio, actively pursuing new business opportunities and coordinating with various teams to meet revenue goals.
Responsibilities
- Serve as the product and application “expert” for existing and new products/solutions relevant to e-Fulfillment operations
- Actively identify and pursue opportunities for new products with decision-makers and influencers at all levels within e- Fulfillment organizations
- Prospect fulfillment centers for applications of assigned products; conduct needs-development activities to ensure requirements are clearly understood by all customer stakeholders
- Build and maintain strong relationships with key personnel at the fulfillment center level
- Achieve assigned revenue and contribution margin goals for designated product lines
- Manage the sales process from needs development through implementation of IPG solutions
- Address customer complaints by executing IPG process improvements and facilitating solution implementation
- Coordinate site visits with relevant IPG functional representatives
- Demonstrate expertise in all customer communications, including implementation, execution, best practices, products and features, and partnerships
- Provide forecasts for assigned product lines as requested
- Serve as a field feedback resource for new product development
- Participate in the development, launch, and marketing of new products and services as directed
- Collaborate with department managers and corporate staff to develop long-term business plans for customers
- Perform other duties as assigned
- Develop and maintain forecast models
- Communicate effectively in face-to-face customer interactions with a results-driven mindset
- Demonstrate resilience and a positive attitude, with the ability to turn challenges into opportunities
- Exhibit flexibility and a willingness to adapt quickly to changing priorities
Skills
- Bachelor's degree (BA or BS) from an accredited university or college required
- 3–5 years of experience in business development within the packaging industry, preferably serving e-Fulfillment businesses
- Proficient in Microsoft Office Suite
- Demonstrated strong and consistent attention to detail
- Excellent verbal and written communication skills
- Positive customer service mindset; team player with the ability to work both independently and collaboratively
- Customer-centric mindset
- Ability to work in a fast-paced environment with changing priorities
- Must be able to travel independently by air or vehicle; approximately 50%+ travel required
Benefits
- We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities.
- We offer ongoing training and the support you need to succeed.
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