Note: The job is a remote job and is open to candidates in USA. Princess Cruises is a cruise company offering travel experiences and vacation services. The Business Development Manager drives B2B sales growth and market share by managing travel agency relationships within an assigned territory, executing sales strategies, and providing training and marketing support. The role also manages agency data, reporting, territory budgets, and cross-functional alignment with sales, marketing, and strategic partner teams.
Responsibilities
- Territory Management & Strategic Sales Execution: Design and implement strategies for territory management and business development. Make assigned sales calls per week to travel agency accounts. Conduct sales blitzes to support specific company initiatives
- Travel Agent Relationship Building & Support: Foster long-term relationships with travel agents to drive sales growth. Maintain frequent contact with RVP/VP North America to ensure territory needs are met. Collaborate with the Strategic Partner Division to manage shared accounts
- Training & Education: Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes. Develop and deliver engaging training materials, including presentations, videos, and interactive content. Organize ship inspections, trade shows, pier side overnights, and seminars at sea
- Marketing & Promotional Strategy: Enhance promotional effectiveness and develop marketing strategies. Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts
- Data Management & Reporting: Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM. Complete required reporting of activities and track budgeted tools
- Budget & Co-op Management: Manage territory budget and co-op marketing needs in alignment with corporate guidelines
Skills
- * Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques
- * Skills: Strong time management and organizational skills
- * Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks
- * Bachelor's degree in Business, Marketing, or a related field
- * 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
- * Proven experience in sales, preferably within the travel or hospitality industry
- * Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- * Excellent communication and presentation skills
- * Strong understanding of travel agent distribution channel
- * Self- motivated, proactive, and results oriented
- Travel: 50-70% with non-shipboard travel likely
- Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential
- Physical Demands. Work primarily in a climate-controlled environment with minimal safety/health hazard potential
- With cross-functional business, finance, and technology stakeholders preferred
Benefits
- Sales roles have an incentive plan.
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Company paid term life insurance and disability coverage
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site Fitness center at our Miami campus
- This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home.
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