Note: The job is a remote job and is open to candidates in USA. Kudos Software develops, sells, installs, and supports specialist SaaS, EPOS hardware, and integrated card payment solutions for sector-specific markets. The Business Development Manager will drive new B2B customer growth across the UK by managing the full sales cycle, maintaining the sales pipeline, and managing a small portfolio of existing accounts.
Responsibilities
- Own the full sales cycle from prospect to close within an agreed UK territory, working to clear revenue targets
- Generate new opportunities through outbound calling, networking, and follow-up of marketing-qualified leads
- Build genuine understanding of each prospect's requirements by engaging multiple stakeholders — not just the gatekeeper
- Deliver compelling on-site and online software demonstrations tailored to each audience
- Prepare accurate, professional proposals and pricing; negotiate confidently to maximise margin
- Hand off signed deals cleanly to the project management team for implementation
- Maintain a well-structured, up-to-date pipeline in the company CRM — opportunities, contacts, meeting notes, and next actions should always reflect reality
- Provide regular, insightful sales forecasts and pipeline reports to the Managing Director
- Feed market intelligence back to the business: what are prospects asking for, what are competitors doing?
- Act as the primary contact for a small portfolio of existing accounts
- Conduct regular account review meetings to ensure ongoing satisfaction and uncover upsell opportunities
- Commission earned on account sales as well as new business
- Contribute to annual new business planning and revenue budgeting
- Represent Kudos professionally at all times, in writing and in person
Skills
- Proven B2B field sales experience, with a track record of independent prospecting and hitting targets
- Comfortable selling technology — software, SaaS, or EPOS/payments experience is a strong advantage
- Confident, credible communicator: equally effective on the phone, in a boardroom, or presenting to a group of stakeholders
- Self-starter who thrives with autonomy; target-driven and resilient when the pipeline gets tough
- Natural relationship builder — you listen well, read the room, and develop genuine closeness with prospects and clients
- Strong numeracy; able to build and present pricing clearly and argue for your margin
- Organised and disciplined about CRM hygiene — you know a clean pipeline is a productive pipeline
- Experience or knowledge of Charity Retail, Furniture Reuse, Caravan, or Marine sectors
- Familiarity with retail technology, POS systems, or payment solutions
- Formal sales qualification (e.g. SPIN, Challenger, or similar)
Benefits
- Remote workplace arrangement
- Commission earned on account sales as well as new business
- Marketing and lead generation support
- Internal CRM
- Experienced office team support
Company Overview