Note: The job is a remote job and is open to candidates in USA. Cybertill is a cloud-based retail management platform serving retail, charity, and visitor attraction organisations. The Business Development Manager will drive new customer acquisition across a UK territory, manage the full sales cycle for SaaS, EPoS hardware, payment services, and professional services, and build a proactive sales pipeline. The role also manages key accounts, identifies upsell opportunities, maintains CRM and forecasts, and contributes to sales planning.
Responsibilities
- Drive new logo sales within an agreed UK territory, delivering against clear revenue targets
- Build your own pipeline through industry events, networking, and proactive outreach
- Develop a genuine, consultative understanding of each prospect's requirements by engaging multiple stakeholders
- Deliver compelling, tailored software demonstrations, on-site and online, that speak directly to each audience
- Prepare accurate, polished proposals and pricing; negotiate confidently to protect and maximise margin
- Hand signed deals off cleanly to the project management team for a smooth implementation
- Keep a well-structured, up-to-date pipeline in the company CRM — opportunities, contacts, meeting notes, and next actions should always reflect reality
- Provide regular, accurate sales forecasts and insightful pipeline reports to the Head of Sales & Marketing
- Feed market intelligence back into the business: what prospects are asking for, and what competitors are doing
- Act as the primary point of contact for a focused portfolio of existing accounts
- Run regular account review meetings to ensure ongoing satisfaction and identify upsell opportunities
- Earn commission on account sales as well as new business
- Contribute to annual new-business planning and revenue budgeting
- Represent Cybertill's brand and values professionally at all times, in writing and in person
Skills
- A strong track record in B2B field sales, with clear evidence of independent prospecting and consistently hitting or exceeding target
- Experience selling technology solutions — SaaS, EPoS, or payments experience is a strong advantage
- A confident, credible communicator who is equally effective on the phone, in the boardroom, or presenting to a room of stakeholders
- A genuine self-starter who thrives on autonomy — target-driven, resilient, and comfortable owning the numbers
- A natural relationship builder — you listen well, read the room, and earn genuine trust with prospects and clients
- Strong commercial and numerical acumen; able to build and present pricing clearly and hold your ground on margin
- Organised and disciplined about CRM hygiene — you know a clean pipeline is a productive one
- Experience or knowledge of the charity retail, general retail, or visitor attraction sectors
- Familiarity with retail technology, EPoS systems, or payment solutions
- Formal sales qualification (e.g. SPIN, Challenger, or similar)
Benefits
- Earn commission on account sales as well as new business
Company Overview