Note: The job is a remote job and is open to candidates in USA. Thomson Reuters provides trusted content and technology solutions for professionals and institutions, including court management solutions through its Government division. The Business Applications Consultant Manager leads and develops consulting and system configuration teams, oversees C-Track solution delivery, drives process improvement, and ensures successful client outcomes across implementation and service engagements.
Responsibilities
- Lead, mentor, and develop a team of Business Applications Consultants and System Configuration experts
- Drive continuous improvement initiatives that reduce implementation time and cost through standardized processes, best practices, and knowledge sharing
- Conduct configuration review sessions to ensure consistent delivery of high-quality solutions that align with client requirements and product capabilities
- Serve as the lead C-Track product and solutions expert for clients and internal teams, advocating a product-first approach
- Lead and guide Business Applications Consultants in requirements gathering, business analysis, business process modeling, and solution design activities
- Organize, review, and oversee business analysis deliverables, including requirements, design documents, test specifications, and project artifacts
- Partner with Engagement Managers to prioritize work, allocate resources, and ensure projects are delivered on time, within scope, and with high quality
- Foster collaboration, mentorship, and professional development to strengthen team capabilities and support career growth
- Oversee customer testing and validation activities with Quality Assurance teams to ensure solution quality and successful client outcomes
- Provide leadership for data analysis, migration, and mapping activities to ensure consistency, accuracy, and adherence to implementation standards
- Support hiring, onboarding, workforce planning, and team growth initiatives to build a scalable consulting organization
- Travel may be required (approximately 5-20%) to support project activities, training, and go-live events
Skills
- Passion for learning new technologies and adapting to changing business needs
- Experience leading, mentoring, and developing high-performing teams
- Excellent communication and presentation skills with the ability to explain complex concepts clearly
- Strong analytical, organizational, and problem-solving abilities
- Ability to build relationships and collaborate effectively across teams and stakeholders
- Experience managing competing priorities while ensuring high-quality, on-time delivery
- Proven ability to drive process improvements, standardization, and operational efficiency
- Experience guiding business analysis, solution design, and client engagement activities
- Strong understanding of software implementation and business process analysis
- Bachelor's Degree in a related field required
- 7+ years of relevant work experience required
- Ability to work effectively with executives, managers, subject matter experts, and clients to drive consensus
- Experience with the C-Track product suite strongly preferred
- Experience with or understanding of judicial/court processes a plus
Benefits
- Flex My Way supportive workplace policies for managing personal and professional responsibilities
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Grow My Way programming and skills-first development support
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
- Health, dental, vision, disability, and life insurance programs
- Competitive 401k plan with company match
- Competitive vacation, sick and safe paid time off
- Paid holidays, including two company mental health days off
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance paid 100% by the employee
- Optional life and AD&D insurance paid 100% by the employee
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit paid 100% by employee
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Access to Employee Stock Purchase Plan
- Annual Bonus based on a combination of enterprise and individual performance
Company Overview
Company H1B Sponsorship