Note: The job is a remote job and is open to candidates in USA. Syscon, Inc. provides technology solutions and IT support services. The Business Applications Consultant partners with clients to improve business processes, reporting, workflows, automation, and technology adoption while delivering practical solutions using business applications, ERP systems, AI-enabled tools, and Microsoft platforms.
Responsibilities
- Partner directly with clients to understand business challenges and improve processes, reporting, workflows, and technology adoption
- Build Power BI dashboards and reporting solutions that help clients better understand their business
- Create workflow automations using Microsoft Power Platform tools
- Identify practical opportunities to use AI enabled tools and automation to improve client operations
- Research, test, and evaluate new technologies and determine where they can provide real business value
- Deploy reports and business solutions within Sage 100 Contractor and Acumatica
- Support Syscon's custom built business applications
- Train and support end users through implementations and ongoing consulting
- Translate business needs into clear technology requirements and practical recommendations
- Troubleshoot application, reporting, workflow, and data related issues
- Collaborate with developers, consultants, and other Syscon team members to deliver complete business solutions
- Document client requirements, workflows, procedures, and recommendations
- Manage multiple client priorities while providing clear communication, follow through, and timely resolution
- Continuously build your knowledge and share what you learn with clients and the Syscon team
Skills
- At least three years of experience supporting business applications, ERP systems, reporting, business intelligence, automation, or technology consulting
- Hands on experience with Microsoft Power BI
- Experience with Microsoft Power Automate or comparable workflow automation tools
- Working knowledge of SQL and SQL Server
- Strong Microsoft Excel skills
- Experience working directly with business users or clients to understand problems and recommend solutions
- Ability to translate business needs into practical technology solutions
- Ability to independently research, test, and apply new tools and technology
- Comfort working through ambiguity, asking good questions, and moving work forward without needing every step defined
- Strong problem solving and analytical skills
- Strong communication, organization, follow through, and client service skills
- Ability to manage multiple priorities and take ownership of commitments
- Curiosity about AI and emerging technology, along with a willingness to continually build your knowledge
- Authorization to work in the United States without current or future sponsorship
- Bachelor's degree in information systems, Computer Science, Business, Accounting, MIS, or a related field preferred, or an equivalent combination of education and relevant experience
- Construction industry experience
- MSP or technology consulting experience
- Microsoft Power Apps
- SharePoint
- Microsoft Copilot or other AI enabled business tools
- Sage 100 Contractor
- Acumatica
- ERP reporting and workflow solutions
- Experience training end users or leading client technology adoption
- Experience working with APIs, integrations, or data connections
Benefits
- Fully remote work with a consistent Monday through Friday schedule
- Unlimited PTO
- Medical, dental, and vision coverage
- SIMPLE IRA with company match
- Dedicated support from IT, Business Applications, and scheduling teams so you can stay focused on client work
- A collaborative, low drama team committed to knowledge sharing and continuous learning
- The opportunity to work across different businesses, technologies, and client challenges
- Room to influence how we use new technology and continue building the Business Applications practice
Company Overview