Note: The job is a remote job and is open to candidates in USA. AEM is a global provider of mission-critical weather, wildfire, and water monitoring and intelligence solutions. The Business Applications Administrator will administer NetSuite and Salesforce, maintain integrations and automations, support system security and access controls, and contribute to AI-enabled process improvements.
Responsibilities
- Handle day-to-day admin: user provisioning, roles and permissions, saved searches, workflows, custom fields and forms, dashboards
- Write and tune SuiteQL queries for reporting and data analysis
- Troubleshoot user issues, work with our NetSuite consultant on larger enhancements, and maintain sandbox/production hygiene
- Contribute to segregation-of-duties reviews and user access reviews
- Support user management, profiles/permission sets, page layouts, flows, reports, and dashboards
- Partner with our Salesforce Admin on releases, sandbox refreshes, and data quality
- Assist with sales operations requests and light configuration work
- Design, build, and maintain integrations between NetSuite, Salesforce, and other business systems using REST/SOAP APIs and Celigo
- Own the health of existing integrations — monitor, alert, document, and remediate failures
- Apply security best practices to every integration: credential storage, least-privilege service accounts, token rotation, logging
- Contribute to AI-enabled automation projects (Claude integrations, agentic workflows) that reduce manual work across the business
- Identify opportunities to simplify or automate repetitive admin tasks
Skills
- 3–5 years administering NetSuite in a production environment, including SuiteQL, saved searches, workflows, and role/permission design
- Working knowledge of Salesforce administration (Trailhead Admin-level or equivalent hands-on experience)
- Demonstrated integration experience — you've built and maintained system-to-system integrations using REST/SOAP APIs, middleware (Celigo, Boomi, Workato, MuleSoft), or workflow tools like n8n, Zapier, or Power Automate
- Comfort reading and writing scripts or expressions (JavaScript, SuiteScript basics, JSON) to debug and extend integrations
- Strong sense of ownership: you document your work, communicate clearly with non-technical stakeholders, and treat production systems with care
- This is a remote opportunity that can be done from anywhere in the continental United States and/or Canada
- Must be eligible to work in the U.S. or Canada without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position
- NetSuite Administrator or SuiteFoundation certification
- Salesforce Administrator certification
- Experience with n8n
- Exposure to AI/LLM integrations (Claude, OpenAI APIs, agentic workflows, prompt engineering)
- Experience in a multi-entity or multi-subsidiary environment
- Familiarity with SOX-adjacent controls, SOC 2, or ISO 27001
Benefits
- This is a remote opportunity that can be done from anywhere in the continental United States and/or Canada
Company Overview