Note: The job is a remote job and is open to candidates in USA. Workway is a professional staffing firm that partners with organizations across the country. They are currently seeking a Business Analyst who will drive process improvement, act as a liaison between teams, and analyze business problems to deliver customized solutions.
Responsibilities
- Drive continuous process improvement by identifying opportunities, defining requirements, and maintaining documentation for standard operating procedures (SOPs) and training
- Act as a key liaison between internal teams, vendors, and government entities to manage projects and implement new products/services
- Analyze moderate-to-complex business problems, gather requirements, research alternatives, and drive consensus for customized solutions
- Research and analyze operational data to generate reports and identify trends for management and business partners
- Facilitate the rollout of new processes (including hand-offs to the Project Management Team) and provide direct support and training to end-users
- Exercise independent judgment to resolve issues, negotiate with implementation teams, and achieve project objectives while minimizing delays
Skills
- Bachelor's degree or equivalent combination of education and experience
- 2-5 years of directly related experience
- Analytical skills
- Ability to interview, formulate questions
- Data management skills
- Good written and verbal communication skills in order to define parameters to meet business requirements
- Basic knowledge of general business environment/operation and general cost-benefit awareness
Benefits
- Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.
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