Note: The job is a remote job and is open to candidates in USA. SecondWind by Joveo is hiring a Business Analyst to bridge business requirements and technical execution. The role gathers requirements, models processes, builds analysis and documentation, collaborates with engineering and product, and supports testing and post-launch adoption.
Responsibilities
- Gather, document, and translate business requirements into clear technical specifications
- Model existing and proposed processes using flowcharts, BPMN, and similar tools
- Run workshops with stakeholders to scope projects and align expectations
- Build dashboards and reports that track KPIs and project outcomes
- Partner with engineering and product on solution design and acceptance criteria
- Conduct user acceptance testing and support post-launch adoption
Skills
- 3+ years as a Business Analyst in technology or consulting environments
- Strong SQL skills and experience with BI tools (Tableau, Power BI, Looker)
- Working knowledge of Agile methodologies and tools (Jira, Confluence)
- Excellent written communication and structured documentation skills
- Comfort with stakeholder management across functions and levels
- Strong analytical thinking and structured problem-solving
- Curiosity to dig into systems and turn findings into shipped improvements
- Strong written communication and ability to explain technical decisions
- A test-and-learn mindset; you ship fast, measure, and iterate
- Comfort working asynchronously across time zones
Benefits
- Fully remote, flexible work hours
- Performance-based bonus structure
- Annual learning & development stipend
- Health and wellness benefits (varies by location)
- Opportunity to work on high-scale, real-world impact projects
Company Overview