Note: The job is a remote job and is open to candidates in USA. Intertek is a provider of quality and safety solutions and Total Quality Assurance services worldwide. The Business Analyst serves as a liaison between business stakeholders and technical teams, gathering and validating requirements, analyzing processes and data, supporting solution implementation, and driving operational improvements.
Responsibilities
- Business Requirements & Analysis
- Gather, document, and manage business, functional, and non-functional requirements
- Conduct stakeholder interviews, workshops, and process reviews to identify business needs and opportunities
- Analyze existing business processes and workflows to recommend improvements
- Create business requirement documents (BRDs), functional specifications, user stories, process maps, and use cases
- Ensure requirements are clearly defined, traceable, and aligned with business objectives
- Solution Development & Implementation
- Support solution design by validating requirements and recommending process improvements
- Participate in system testing, user acceptance testing (UAT), and defect resolution activities
- Assist with change management, training, and deployment activities
- Monitor implemented solutions to ensure expected business outcomes are achieved
- Data Analysis & Reporting
- Analyze business data to identify trends, risks, and improvement opportunities
- Develop documents, reports, dashboards, and business insights to support decision-making
- Establish and track key performance indicators (KPIs) and success metrics
- Process Improvement
- Evaluate business processes and identify opportunities for automation and optimization
- Support continuous improvement initiatives using methodologies such as Lean, Six Sigma, or Agile practices
- Recommend best practices to improve efficiency, effectiveness, and customer satisfaction
- Perform other duties as required
Skills
- Bachelor's degree in Business Administration, Information Systems, Finance, Computer Science, or related field
- 3+ years of experience as a Business Analyst or similar role
- Strong analytical and problem-solving skills
- Experience gathering and documenting business requirements
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Visio
- Experience working with project management and collaboration tools
- Ability to manage multiple priorities and work effectively with cross-functional teams
- Experience with Agile, Scrum, or Waterfall project methodologies
- Knowledge of business process modeling techniques (BPMN, process mapping)
- Experience with data analysis and reporting tools such as Power BI, Tableau, SQL, or similar platforms
- Business Process Analysis
- Requirements Elicitation and Management
- Communication and Facilitation
- Process Improvement
- Project Support
- Change Management
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- 401(k) with company match
- Generous vacation / sick time (PTO)
- Tuition reimbursement
Company Overview
Company H1B Sponsorship