Note: The job is a remote job and is open to candidates in USA. LanceSoft, Inc. is seeking an experienced Business Analyst to support modernization initiatives in a large public-sector environment. The role focuses on eliciting and documenting business requirements, mapping processes, supporting solution assessment, conducting testing and validation, and assisting with training and implementation.
Responsibilities
- Gather and analyze information through stakeholder interviews, workshops, document reviews, and research
- Elicit, clarify, and document business and functional requirements
- Translate business needs into process diagrams, user stories, business rules, and functional descriptions
- Maintain requirements traceability throughout the project lifecycle
- Collaborate with business stakeholders, technical teams, and vendors to clarify requirements and resolve issues
- Develop and maintain current-state and future-state process maps
- Create and maintain SOPs, requirements summaries, functional documentation, and system documentation
- Ensure documentation follows approved templates, standards, and consistent terminology
- Identify process gaps and opportunities for improvement
- Prepare UAT test cases and scenarios based on documented requirements
- Participate in user acceptance testing and validation activities
- Document test results, issues, and findings
- Communicate identified issues to appropriate stakeholders for review and resolution
- Support validation that solutions meet documented business requirements
- Assist with the development of end-user training materials
- Support train-the-trainer sessions and implementation activities
- Assess workflow impacts resulting from new or modified systems and processes
- Gather user feedback and communicate insights to support adoption and continuous improvement
- Support project and program objectives, deliverables, and timelines
- Perform other duties as assigned
Skills
- * Business requirements elicitation and analysis
- * Requirements documentation
- * Process mapping and process analysis
- * User stories and business rules
- * UAT testing and validation
- * Stakeholder interviews and workshops
- * Functional documentation
- * Current-state/future-state analysis
- * Implementation support
- * Strong written and verbal communication
- * Experience supporting large-scale modernization, transformation, or enterprise initiatives
- * Experience working with business stakeholders, technical teams, and vendors
- * Strong project/change management and facilitation skills
- * Experience leading or participating in stakeholder workshops and consensus-building activities
- * Familiarity with data governance, privacy, and security practices
- * Experience working with relational databases or cloud-based data platforms
- * Ability to translate technical concepts into clear, understandable information for business audiences
- * Strong analytical, problem-solving, communication, and documentation skills
Benefits
- Remote work
- Occasional onsite work may be required based on business needs
Company Overview
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