Note: The job is a remote job and is open to candidates in USA. Capital Technology Group provides expert consulting services in software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity. They are seeking a Scrum Master to support a mission-critical identity and access management program for U.S. Citizenship and Immigration Services (USCIS), where the role will involve facilitating Agile processes and ensuring successful project delivery.
Responsibilities
- Serve as Scrum Master for Agile software development teams operating in two-week sprint cycles
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
- Partner with product owners, business analysts, engineers, QA, DevOps, and program leadership to support successful delivery outcomes
- Analyze user and stakeholder needs to help identify functional and non-functional requirements
- Coordinate activities across multiple delivery teams and shared program resources
- Track sprint progress, team performance, and delivery metrics while identifying opportunities for continuous improvement
- Remove impediments and help teams maintain focus, productivity, and momentum
- Support user acceptance testing (UAT), training, and production deployment activities
- Identify, communicate, and help mitigate project risks and delivery challenges
- Facilitate stakeholder discussions, workshops, interviews, and working sessions
- Mentor and support junior team members while contributing to a collaborative Agile culture
- Promote Agile best practices and continuous improvement across the program
Skills
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
- 8+ years of professional experience supporting software development, project delivery, or Agile programs
- Experience serving as a Scrum Master on Agile software development projects
- Strong understanding of Agile methodologies, Scrum principles, and software delivery lifecycles
- Experience facilitating group discussions, workshops, interviews, and training sessions
- Experience gathering, analyzing, and documenting functional and non-functional requirements
- Experience coordinating cross-functional teams during testing, deployment, and release activities
- Strong communication, facilitation, organizational, and stakeholder management skills
- Ability to work effectively across multiple teams within a large-scale enterprise environment
- Certified Scrum Master (CSM), PMI-ACP, CSP, SAFe, or similar Agile certification
- PMP, Lean, Six Sigma, or other project management certifications
- Experience supporting Identity and Access Management (IAM), authentication, authorization, or SSO platforms
- Experience supporting federal government agencies
Benefits
- Remote Work *(Hybrid roles will be specified in the job post)*
- Competitive Compensation Package
- Medical, Dental, and Vision
- Life Insurance, Short/Long Term Disability
- Employee Assistance Program
- 401(k) with 4% matching
- Liberal PTO vacation policy
- Generous Annual Continuing Education
- Annual Wellness Budget
- Bonus Incentive Programs *(Employee referrals and performance-based rewards)*
Company Overview