Note: The job is a remote job and is open to candidates in USA. Clean Harbors is hiring a Broker Account Manager for its Broker Services Division. The role develops broker business within an assigned geography and leads regional sales strategy, account relationships, and coordination with sales and operations teams.
Responsibilities
- Cross sell Clean Harbor’s services to Broker customers as appropriate
- Develop – with input from Industrial Services operations and field experts - accurate sales forecasts and account plans to achieve sales goals and exceed revenue expectations on a monthly, quarterly and annual basis
- Manage internal relationships to ensure follow through on customer commitments
- Promote communication and coordination between Sales, Operations, Customer Service and Customers; Develop and maintain corporate level communication with Customers; Give direction and support to local account managers, technical sales experts and related personnel as needed
- Work with other lines of businesses services operations and field sales groups to develop cross-sell sales strategies and customer targets
- Provide account management (MSAs, credit, invoiced revenue collection when needed, etc) for a portfolio of Broker Services customers in the assigned region
- Use CRM platform (salesforce) to maintain and manage customer information (contacts, sales calls, and business opportunities), as well as local market intelligence
- Negotiate/facilitate pricing and contract requirements
- Solicit regular customer feedback to ensure ongoing customer satisfaction
Skills
- 2+ years sales experience
- Proven success in generating and cultivating new clients from cradle to close
- Demonstrated account planning, budgeting and reporting
- Pricing and contract negotiation track record
- Strong written and verbal communication skills
- Highly motivated
- Good interpersonal skills, ability to interact with people at different levels and customers
- Degree or diploma in related field preferred
- Experience with Environmental services preferred
- Experience in dealing with large and technical accounts an asset
- Salesforce/CRM experience highly preferred
Benefits
- Incentive programs
- Comprehensive medical and dental benefits
- Group 401(K)
- Opportunity for growth, development and internal promotion
Company Overview