Note: The job is a remote job and is open to candidates in USA. Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. The Bot Field Service Maintenance Technician will repair and calibrate automated and robotic systems, requiring 100% travel to Symbotic sites across the US, focusing on troubleshooting and maintaining the robotic fleet.
Responsibilities
- Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily
- Perform inspections and upgrades on systems associated with Automated Storage and Retrieval System and Symbot Autonomous vehicle fleet
- Support continuous operation by adjusting, calibrating, repairing, replacing or modifying fleet system components
- Maintain advanced system knowledge of equipment, programs and tools relating to the Symbot fleet and maintenance
- Perform advanced troubleshooting of the robotic vehicle fleet, identifying anomalies and stoppages using schematic and wiring diagrams as well as advanced test equipment
- Advanced troubleshooting skills and ability to follow electro-mechanical diagrams
- Perform inspection and evaluation of delivered robotic fleet vehicles to sites. Verifying equipment has met quality standards, has not suffered any damages through shipping and handling and is Structure Ready
- Perform periodic system inspections within expected durations on all equipment and thoroughly document all actions and repairs to include parts used and labor. Ensure quality maintenance and complete documentation via the Computerized Maintenance Management System (CMMS)
- Effective communication of production impacting problems and suggested actions, including approximate time required for corrective and emergency maintenance to required team members
- Communications with on-site personnel and Control Center Operators on the commissioning of new robot fleet vehicles via system software and structure induction procedures
- Must be able to work in a dynamic environment and change course based on immediate business needs
- Responsible for cleanup of equipment and removal of replaced parts from work areas after repairs are completed while conforming to 5S policies
- Responsible for automated robotic vehicle recovery in the Symbotic Matrix select system to include working in restrictive environments
- Other duties as assigned by leadership
Skills
- Associate degree or equivalent experience/ certification in electronics, automotive, automation, manufacturing or equivalent field preferred
- Minimum of 5 years' experience in mechanical automation systems
- Must be able to provide training and system expertise to team members on and off site
- Be proficient in performing all Inspection functions
- High level of robotic troubleshooting (programming experience a plus) with strong electro-mechanical skills
- Proficient with different schematics and wiring diagrams. Confident in electrical troubleshooting and repairs
- Ability to work independent of supervisor following procedures and manuals
- Ability to represent the Field Service Team in a remote site support role independent of supervisor
- Ability to lead a team and delegate daily functions and work beyond the scope of normal as operation calls
- Ability to Multi-task and perform multiple job functions at once
- Must be literate, written and verbal, in English Language
- 100% travel required
Benefits
- Medical
- Dental
- Vision
- Disability
- 401K
- PTO
- Other benefits
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