Note: The job is a remote job and is open to candidates in USA. Hillview Consulting Solutions is hiring a Business Operations professional to support an engineering organization. The role focuses on headcount and budget tracking, planning and reporting, event and executive presentation coordination, onboarding and training, and the deployment of AI-enabled workflow improvements.
Responsibilities
- Headcount and hiring support
- Lead employee hiring process. Support team members through the hiring process. Track health of hiring flow and unblock challenges to partner in building an extraordinary organization
- Prepare weekly/monthly hiring summaries and assist with approvals by coordinating with HR, Finance, and Hiring Managers
- Build dashboards and alerts to surface hiring pipeline status and capacity changes
- Budget and expense tracking
- Monitor day-to-day team expenses against budget; flag variances and risks early
- Support creation of automated expense trackers; use AI tools to identify anomalies and summarize insights
- Provide counsel on budget asks within the organization
- Events and cadence management
- Oversee onsite organizational events such as All Hands, workshops (for California remote only)
- Develop professional-grade slide presentations and documents for eBay's executive team and Board of Directors
- Resource and product planning coordination
- Assist in preparing data for resource planning and product portfolio reviews with the PMO organization and the central planning team
- Help compile capacity models and demand forecasts; use AI to generate draft analyses and scenario summaries
- Content Creation: Strong slide and document creation skills
- Onboarding process knowledge and execution
- Onsite events planning & materials
- Executive presentations
- How-to-guides for repeatability
- Training Programs
- Partner with dev leads within the organization to coordinate roll out of AI tools in the daily product development life cycle
- Identify workflow improvements, propose AI-driven opportunities, and track outcomes; ensure adherence to privacy and responsible AI guidelines
- Manager training programs; Ad hoc, based on organization and corporate needs
- Operational excellence and documentation
- Identify and implement incremental process improvements; develop best practices
Skills
- Prior experience in business operations, technical project management, program management, or operations working on product development life cycle
- Track record of launching an end to end process including identifying roles & responsibilities, tools, training users to reporting on outcome
- Experience hosting all-hands and other in person events at scale
- Exposure to AI or automation in workflows (e.g., using copilots, building lightweight automations, summarizing data with AI)
- Strong attention to detail with basic data skills: maintaining trackers, building dashboards, and interpreting operational metrics
- BS/BA degree required
- 5+ years of work experience preferred
- Industry experience in commerce/ retail, consumer goods or internet services a plus
Benefits
- W2 employment
- Hybrid work arrangement of 2–3 days per week onsite for individuals around San Jose, CA
- Occasional office visits once or twice per month for individuals within driving range and in the outskirts of the Bay Area
Company Overview
Company H1B Sponsorship