Note: The job is a remote job and is open to candidates in USA. Amplify is an education company that develops research-based K–12 literacy, biliteracy, math, and science learning experiences and serves more than 18 million students and teachers. The Billing Operations Specialist will support the full billing cycle by generating invoices, processing payments, resolving discrepancies, partnering with Sales and Accounts Receivable, and assisting with financial close activities and process improvements.
Responsibilities
- Generate and issue accurate customer invoices in a timely manner using NetSuite
- Process and apply customer payments, reconcile discrepancies, and support accounts receivable and collections aging activities
- Partner with the Sales team to ensure billing accuracy by leveraging Salesforce to review customer accounts and sales orders
- Collaborate with the Accounts Receivable team to resolve billing inquiries, payment discrepancies, and collection-related issues
- Assist with month-end and year-end close activities, including preparing and analyzing accounts receivable reports
- Identify opportunities to improve billing processes and collaborate with cross-functional teams to implement efficiencies while ensuring compliance with company policies and procedures
Skills
- 2-4 years of experience in an accounts receivable, billing, or similar financial role
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant experience
- Strong analytical and problem-solving skills
- Exceptional attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Advanced proficiency in Microsoft Excel, including PivotTables, XLOOKUP/VLOOKUP, SUMIF/SUMIFS, and other advanced formulas
- Demonstrated experience with NetSuite for billing, invoicing, and reporting is required
- Experience with Salesforce, particularly in a user capacity to access customer and sales information is preferred
Company Overview