Note: The job is a remote job and is open to candidates in USA. Remington Hospitality is hiring a Senior Manager, Preventive Maintenance & Engineering Programs to lead preventive maintenance programs, CMMS administration, reporting, training, audits, and continuous improvement across its hotel portfolio. The role partners with hotel and corporate leaders to improve compliance, asset reliability, and operational consistency, including supporting Spanish-speaking teams in the Caribbean and Latin America.
Responsibilities
- Develop and maintain preventive maintenance standards and programs across the hotel portfolio
- Drive compliance with preventive maintenance frequency and completion goals
- Establish SOPs, PM templates, operational standards, and best practices
- Partner with Operations leaders, General Managers, and Engineering teams to improve compliance and program effectiveness
- Support long-term asset preservation and reliability initiatives
- Serve as the primary corporate administrator and subject matter expert for SynergyMMS, Transcendent, Quore, and HotSOS
- Support implementations, upgrades, and platform enhancements
- Ensure maintenance data accuracy and portfolio-wide reporting consistency
- Develop governance standards and system utilization best practices
- Support hotel openings, transitions, and onboarding activities
- Develop executive-level dashboards and maintenance performance reporting
- Leverage Excel, Power BI, and reporting platforms to provide actionable business insights
- Track and report preventive maintenance compliance metrics
- Analyze asset reliability, maintenance trends, and equipment performance
- Support data-driven decision-making through meaningful reporting and analytics
- Develop and facilitate training programs for Chief Engineers and Engineering Teams
- Create operational toolkits, training materials, job aids, and onboarding resources
- Conduct property audits and engineering program assessments
- Develop corrective action plans and partner with properties on implementation
- Provide ongoing coaching and support to engineering teams throughout the portfolio
- Lead the development, implementation, and continuous improvement of portfolio-wide preventive maintenance programs
- Monitor property compliance with PM standards and completion requirements
- Identify opportunities to improve operational efficiency and maintenance program effectiveness
- Develop engineering standards and best practices that drive consistency across the portfolio
- Partner with Operations leaders and property teams to eliminate barriers to compliance
- Serve as the primary SME for SynergyMMS, Transcendent, Quore, and HotSOS
- Support system adoption, implementation, training, and troubleshooting
- Maintain reporting standards, asset records, and preventive maintenance schedules
- Drive portfolio-wide utilization and optimization of CMMS platforms
- Partner with vendors and internal stakeholders to enhance system functionality
- Create, maintain, and distribute executive-level dashboards and reports
- Monitor KPIs related to PM compliance, asset reliability, labor utilization, and maintenance performance
- Utilize Power BI, Excel, and reporting tools to identify trends and opportunities
- Present findings and recommendations to senior leadership
- Support strategic decision-making through accurate and timely reporting
- Create and deliver engineering training programs in both English and Spanish
- Support onboarding of Chief Engineers and engineering staff
- Develop learning materials, operational playbooks, and standard operating procedures
- Promote consistency and adoption of engineering best practices
- Provide coaching and development opportunities for engineering leaders
- Perform property-level engineering audits and maintenance program evaluations
- Review preventive maintenance performance and identify corrective actions
- Support hotel openings, acquisitions, transitions, and onboarding efforts
- Partner with properties to improve maintenance performance and asset reliability
- Share best practices across the portfolio
Skills
- Fluency in English and Spanish (reading, writing, and speaking) is required
- A combination of education, professional certifications, and relevant experience may be considered
- Minimum 5+ years of hospitality engineering, facilities management, maintenance programs, asset management, or related leadership experience
- Strong understanding of preventive maintenance programs and building systems
- Experience administering Computerized Maintenance Management Systems (CMMS)
- Strong analytical, reporting, and data management capabilities
- Advanced proficiency in Microsoft Excel
- Demonstrated training, coaching, and facilitation experience
- Strong project management, communication, and organizational skills
- Ability to influence teams and drive results without direct authority
- Demonstrated ability to train, coach, and support Spanish-speaking engineering teams and hotel leaders
- Valid passport required
- Bachelor's degree in Engineering, Facilities Management, Construction Management, Hospitality Management, Business Administration, or a related field preferred
- Multi-property hospitality experience strongly preferred
- Experience with SynergyMMS, Transcendent, Quore, HotSOS, or similar platforms preferred
- Experience using Power BI or similar business intelligence tools preferred
- Experience supporting properties throughout the Caribbean and Latin America (CALA) region strongly preferred
Benefits
- Eligible for a 20% Annual Incentive Bonus
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation, holidays, and personal days
- Discounted hotel stays across the portfolio
- Professional development and career advancement opportunities
- Fully remote position
- Company-paid business travel
Company Overview