Note: The job is a remote job and is open to candidates in USA. Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and governments. The Benefits Administration Services Associate II supports employee benefits programs by processing enrollments and updates, maintaining benefits data, responding to employee inquiries, coordinating with vendors and HR teams, and ensuring regulatory compliance and data accuracy.
Responsibilities
- Administer employee benefit programs including health, dental, vision, life, disability, retirement, and leave programs
- Process enrollments, changes, terminations, and life event updates accurately and timely
- Maintain and update benefits data in HRIS and vendor systems
- Respond to employee inquiries regarding benefits coverage, eligibility, claims, and policies
- Assist with open enrollment preparation and communication
- Reconcile benefit invoices and ensure accurate payroll deductions
- Coordinate with benefits vendors and internal payroll/HR teams
- Maintain compliance with federal and state regulations (e.g., COBRA, FMLA, ACA, ERISA)
- Prepare reports and perform audits to ensure data accuracy
- Always maintain confidentiality of employee information
Skills
- Strong knowledge of employee benefits programs and related regulations
- Excellent data entry and analytical skills
- High attention to detail and organizational skills
- Strong communication and customer service skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency in HRIS systems and Microsoft Office (especially Excel)
- Accuracy and compliance-driven mindset
- Problem-solving and analytical thinking
- Professionalism and confidentiality
- Ability to work independently and collaboratively
- Be at least 18 years or older
- Have a High School Diploma, or equivalent
- Must be knowledgeable with pension accounts (DB skills)
- Must have strong organization skills
- Must have excellent time management skills
- Must have strong customer service mindset with clear, professional communication and the ability to follow instructions accurately
- Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
- Must have the ability to connect with an ethernet cable to a modem/router
- Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time
- We are currently NOT hiring in the following geographies, including but not limited to States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. Metro Areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ
- Experience in benefits administration or HR support preferred
Benefits
- Paid training
- Career growth opportunities
- Full benefit options
- Remote work arrangement
- Eligible for a bonus or incentive based on business need
- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- A retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time
Company Overview