Note: The job is a remote job and is open to candidates in USA. Kopius is a technology consulting and digital services company that helps partners innovate through digital strategy, design, and engineering. The company is seeking a Senior Atlassian Consultant to provide on-demand client support for Atlassian implementations, migrations, configurations, integrations, and ongoing platform support.
Responsibilities
- Provide on-demand Atlassian consulting support across client engagements
- Lead and support Atlassian implementations — Jira, Confluence, Jira Service Management, and related products
- Plan and execute Atlassian migrations — Cloud, Data Center, and Server transitions
- Gather client requirements and translate them into Atlassian platform configurations
- Configure workflows, permission schemes, custom fields, issue types, screens, and automations to meet client needs
- Design and maintain integrations between Atlassian products and other enterprise tools
- Advise clients on Atlassian best practices, governance, and platform optimization
- Document configurations, decisions, and processes clearly for handover and knowledge transfer
- Provide ongoing platform support and troubleshoot issues as they arise
Skills
- Strong written and verbal communication skills, with the ability to engage directly with client stakeholders and translate business needs into technical solutions
- Consultative posture — comfortable gathering requirements, guiding client conversations, and advising on best practices
- Highly organized with strong attention to detail and rigorous documentation habits
- Self-directed and proactive — able to operate independently on an on-demand engagement, responding quickly to client needs
- Flexible and available to ramp engagement up or down based on client demand, with a minimum commitment of 10 hours per week
- Excellent problem-solving and analytical skills with a proactive approach to issue resolution
- Strong sense of accountability and ownership over deliverables, documentation, and client outcomes
- Discretion and confidentiality handling client information
- Senior-level Atlassian consulting experience with deep, hands-on expertise across the Atlassian ecosystem
- Extensive experience with Jira (Software, Work Management) and Confluence — administration, configuration, and best practices
- Hands-on experience with Jira Service Management — configuration, workflows, SLAs, and customer portals
- Proven experience leading Atlassian implementations — from discovery through go-live
- Proven experience leading Atlassian migrations — Cloud, Data Center, or Server transitions
- Strong experience configuring workflows, permission schemes, custom fields, screens, notification schemes, and automations
- Experience with Atlassian Marketplace apps and integrations with other enterprise tools (Slack, Microsoft Teams, GitHub, Bitbucket, or similar)
- Ability to translate client business requirements into Atlassian configurations
- Strong documentation discipline for configuration, handover, and governance
- Currently set up as an independent contractor in the U.S. (EIN or SSN, ability to invoice, manage own taxes and insurance)
- Bachelor's degree or equivalent professional experience
- Atlassian certifications (ACP-100, ACP-120, ACP-420, or similar)
- Scripting experience (Groovy for ScriptRunner, REST API automation, or similar)
- Experience with Atlassian Cloud migration tools and methodologies
- Familiarity with Agile / SAFe frameworks and their configuration within Jira
Benefits
- Remote — United States
- Flexible availability aligned with U.S. business hours
Company Overview