Note: The job is a remote job and is open to candidates in USA. NeuroPace is a commercial-stage medical device company focused on transforming the lives of people suffering from epilepsy through its brain-responsive RNS System. The Associate Therapy Consultant/Market Development Rep will develop sales accounts, educate clinical customers and patients, support surgical and in-clinic procedures, and drive referrals and product adoption in the Denver territory.
Responsibilities
- Assist in setting an aggressive sales strategy to develop new accounts and to grow the existing account business in respective area
- Develop physician champions for product adoption in new accounts while increasing the user base per generator
- Serve as a key field resource for driving competitive positioning in target accounts
- Incorporate tactical selling skills through proficiency in selling language that includes consultative or solution-need selling
- Establish excellent relationships with physicians allied health professionals; specifically epileptologists, neurologists and neurosurgeons in the territory
- Manage effective customer education and training; driving participation in specific company sponsored educational and training programs
- Educate customers on the merits and proper clinical usage of RNS® System through presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, clinical sheets, iPad, manuals etc.)
- Manage patients through all phases of the clinical process, as well as educate them on the features and benefits of NeuroPace products
- Work with customers and Field Clinical Engineers to implement Patient Education Programs at key accounts
- Cover surgical cases and support Therapy Consultants with OR logistics and patient workflow
- Support in-clinic patient programming and educate clinicians on NeuroPace’s RNS System
- Work with Field Clinical Engineers to support patient education events including EFA Meetings and support groups
- This includes Caspio for patient pipeline management and Salesforce CRM
- Work in close cooperation with Primary Therapy Consultant and Regional Management regarding certain aspects of territory performance, including territory sales, customer satisfaction, execution of business plan, and reporting mechanisms
- Drive patient identification by working closely with referring physicians and epilepsy coordinators
- Build and maintain relationships with local neurologists and epileptologists to drive community referrals
- Track and report referral activity, clinic utilization, and case support in Salesforce.com
- Maintain strong clinical credibility while developing foundational sales skills and business planning exposure
Skills
- Minimum 1-3 years' sales experience within the medical device industry
- Bachelor's degree in a relevant field (Life Sciences, Business, or related)
- Demonstrated verbal, written communication and presentation skills
- Strong understanding of clinical workflows and patient care dynamics
- Demonstrated success in a fast-paced, field-based healthcare environment
- Valid Driver's License
- Experience with Class III implantable devices preferred
- Prior exposure to neurology, neuromodulation, or surgical specialties is preferred
Benefits
- Medical, Dental & Vision Insurance
- Voluntary Life
- 401K
- RSU
- 529 plan
- ESPP Program
- Health & Wellness Program
- Generous Paid Time Off plus eleven paid holidays
- FSA & Commuter Benefits
Company Overview