Note: The job is a remote job and is open to candidates in USA. The University of Texas MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. The Associate EHR Systems Analyst supports Epic Prelude/Referrals by analyzing business operations, configuring and testing EHR solutions, troubleshooting system issues, and collaborating with clinical and business stakeholders to optimize patient access and revenue-related workflows.
Responsibilities
- Obtain Epic certification within 180 days of hire and maintain required certifications as assigned
- Adhere to standard operating procedures and maintain build and testing standards, including SME or governance signoff
- Follow IS division best practices and UT MD Anderson policies, procedures, and standards
- Assist with document preparation for system enhancements as needed
- Follow documented change control processes
- Perform testing to ensure solutions are technically sound
- Provide clinical expertise for build and testing standards when applicable
- Implement requested system changes and projects in a timely manner with proactive communication to end users
- Maintain and troubleshoot Electronic Health Record build components
- Modify Epic content as directed by the project team
- Participate in system implementation and optimization efforts
- Analyze system configuration and enhancements with a focus on patient safety
- Perform low-risk or low-complexity system maintenance with supervision
- Complete routine revisions to meet established build metrics
- Provide clinical expertise for system design and development when applicable
- Assist with customer support and problem resolution activities
- Respond to requests in a timely manner while communicating expectations, ETAs, and deliverables
- Participate in after-hours application support and downtime procedures as needed
- Build technical and workflow knowledge of assigned applications to resolve incidents effectively
- Translate clinical communication into technical changes when applicable
- Collect information related to potential system enhancements and workflow improvements
- Establish liaison relationships with customers and OneIS partners
- Collaborate with senior analysts to gain technical and operational knowledge
- Translate technical build information to clinical customers when applicable
- Support innovative, quality, and sustainable IT solutions and services
- Promote trust, respect, and integrity with customers and colleagues
- Build productive, collaborative, and trusting partnerships
- Model a commitment to excellence, usability, and continuous improvement
Skills
- Required: Bachelor's Degree
- Required: None
- May substitute required education with years of related experience on a one to one basis
- Required: EPIC - EPIC Certification Epic within 180 Days
- Preferred: A college graduate in computer science or computer engineering
- Preferred: A recent college graduate or someone in a healthcare operational background with access or revenue cycle experience
- Prefer a local candidate in Houston Texas or surrounding area
Benefits
- Professional growth through certification, collaboration with experienced analysts, and exposure to complex clinical and revenue workflows
- Employer-paid medical coverage starting day one for employees working 30+ hours/week
- Optional group dental, vision, life, AD&D, and disability insurance
- Accruals for PTO and Extended Illness Bank
- Paid holidays, wellness, childcare, and other leave options
- Tuition Assistance Program after six months of service
- Extensive wellness, fitness, and employee resource groups
- Defined-benefit pension through the Teachers Retirement System
- Voluntary retirement plans
- Employer-paid life and reduced salary protection programs
- Medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition
- Remote work within Texas only
Company Overview
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