Note: The job is a remote job and is open to candidates in USA. Guardant Health is a precision oncology company focused on improving cancer care through advanced testing, real-world data, and AI analytics. The Revenue Cycle Management Systems and Analytics Associate Director will manage the Screening Reimbursement systems and analytics team, optimize billing processes, lead improvement initiatives, and use data to improve collections, efficiency, and scalability.
Responsibilities
- Manage team of systems and data analysts including coaching, mentoring, and day-to-day support
- Own the department portfolio of improvement projects and ideas within a framework that provides clarity, prioritization, and appropriate metrics for decision making that will impact the future of the department. Collaborate with stakeholders to identify system enhancement opportunities, influence broader development roadmaps and oversee implementation that applies to reimbursement
- Provide technical guidance to the department and act as the subject matter expert on process improvements
- Ensure the appropriate data is being provided and used for performance monitoring and improvement measurements
- Analyze data and generate reports that will be shared with senior leadership to identify trends and issues
- Stay up to date with billing industry trends and best practices in billing systems and processes
- Ensure compliance with regulatory requirements and company policies
- Translate enterprise business strategy into functional roadmaps and execution plans in support of company priorities (KPIs, etc.)
- Develop multi-year capability plans supporting scale, automation, and growth
- Serve as the owner for reimbursement vendor relationships, making recommendations regarding systems strategy, process governance, and major operational priorities
- Establish governance for process improvement, portfolio prioritization, technology investments, and operational standards
- Develop policies and enterprise standards for reimbursement operations
- Ensure consistency of operational practices across all reimbursement functions
Skills
- * Bachelor's degree
- * 10+ years of progressive experience in process improvement, analytics, and/or engineering leadership
- * Proven track record of leading multiple operational project executions with impactful outcomes
- * Solid understanding of insurance billing processes and regulations a plus
- * Strong analytical and problem-solving skills
- * Excellent communication and interpersonal skills
- * Ability to work collaboratively in a cross-functional environment with demonstrated ownership of large-scale business transformation initiatives
- * Experienced with Excel (statistical functions), data visualization tools (example of tools: Power BI, SFDC, Tableau), and capable of presenting data to senior leadership
- * Ability to manage a portfolio of projects using trade-off methodologies to ensure strong return on investment
- * Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work
- *Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.*
Benefits
- Hybrid work model with defined in-person/onsite collaboration days and work-from-home days for individual-focused time, applicable to onsite employees eligible for hybrid work as specified by management and related policies.
- Flexibility for better work-life balance while keeping teams connected
Company Overview
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