Note: The job is a remote job and is open to candidates in USA. QC Servion is a centralized operational support hub serving companies across the QC Ecosystem, including Galtra Solutions and DLB Associates. The Associate Director, Supply Chain Program Manager will lead complex supply chain and product deployment programs from customer commitment through manufacturing, logistics, deployment, commissioning, acceptance, and closeout. The role will establish program governance, coordinate cross-functional stakeholders, and build Galtra's program management capabilities and team.
Responsibilities
- Lead complex supply chain and product deployment programs from order release through customer acceptance
- Develop and maintain integrated schedules, milestones, risks, dependencies, and recovery plans
- Establish and drive program governance, operating rhythms, reporting, and accountability
- Serve as the central point of coordination across internal and external stakeholders
- Drive execution against program objectives, timelines, budgets, and customer commitments
- Coordinate activities across contract manufacturers, suppliers, and strategic partners
- Support supplier qualification, manufacturing readiness, production scaling, and capacity planning efforts
- Ensure manufacturing schedules remain aligned with customer delivery requirements
- Partner with Supply Chain, Engineering, Quality, and Operations teams to proactively resolve risks and constraints
- Support the development of scalable manufacturing and supply chain processes as Galtra grows
- Oversee logistics planning, transportation, site readiness, delivery coordination, and deployment activities
- Coordinate installation, startup, and commissioning readiness with internal and external teams
- Monitor risks related to materials, transportation, schedules, labor availability, and site constraints
- Ensure smooth transitions between manufacturing, delivery, deployment, and customer handoff activities
- Establish consistent reporting practices and executive visibility into program performance
- Maintain program documentation, forecasts, action logs, risk registers, and milestone tracking
- Facilitate regular operating reviews with leadership teams
- Escalate issues early and drive resolution through cross-functional collaboration
- Build and scale Galtra's strategic program management capabilities
- Lead, mentor, and develop future project and program management resources
- Establish best practices, frameworks, governance models, and standard operating procedures
- Support organizational planning, staffing, onboarding, and capability development
Skills
- * Bachelor's degree in Supply Chain, Engineering, Manufacturing, Operations, Business, Project Management, or a related field
- * 8+ years of progressive experience in program management, project management, manufacturing operations, supply chain, product deployment, industrial operations, or related environments
- * Demonstrated experience leading complex cross-functional programs involving suppliers, manufacturers, logistics providers, engineering teams, and operational stakeholders
- * Experience managing multiple priorities and driving results without direct authority over all participants
- * Strong program planning, organizational, communication, and stakeholder management skills
- * Experience building processes, governance structures, operating models, or teams within a growing organization
- * Proven ability to manage risk, resolve issues, and maintain execution momentum in fast-paced environments
- * Strong proficiency with Microsoft 365, including Excel, PowerPoint, Teams, and related reporting tools
- * Up to 25%, this may include travel to any or all 50 US states
- * Frequently required to remain in a stationary position
- * Frequently moving through home office
- * May occasionally lift up to 20 pounds
- * Supply Chain Program Management experience
- * Contract manufacturing or supplier management experience
- * New Product Introduction (NPI) or product commercialization experience
- * Experience supporting industrial equipment, mechanical systems, HVAC, cooling infrastructure, power systems, or engineered products
- * ERP, MRP, WMS, or other enterprise operations systems experience
- * Familiarity with ISO 9001 quality systems and supplier qualification processes
- * PMP, Lean Six Sigma, or related certifications
- * Data center or mission-critical infrastructure experience
Benefits
- Remote - work virtually from anywhere in the United States
- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
- Flex spending accounts (FSA).
- Dental and vision plans.
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
- 401k with company match and self-directed brokerage account option.
- PTO including additional paid time off during the last week of the year.
- Company paid life insurance coverage for employees and their eligible dependents.
- Short and long-term disability, AD&D coverage.
- Professional development opportunities, tuition reimbursement, and professional licensing assistance.
- Paid parental leave after one year of employment.
Company Overview