Note: The job is a remote job and is open to candidates in USA. Xeris Pharmaceuticals, Inc. is seeking an Associate Director for Sales Training & Development to contribute to the strategy and execution of commercial training programs for their Rare Disease field organization. This role involves developing innovative learning solutions to enhance product knowledge and sales effectiveness while collaborating with various departments to ensure alignment with business objectives.
Responsibilities
- Contribute to the strategy, design, development, and lead the execution of commercial training initiatives that support the Rare Disease field organization and drive business performance
- Develop and deliver comprehensive learning curricula for new product launches, disease-state education, product knowledge, market access, patient journey, and consultative selling skills
- Partner closely with Sales Leadership, Marketing, Medical Affairs, Market Access, Patient Services, and Compliance to identify capability gaps and implement training solutions aligned with business objectives
- Design and facilitate engaging learning experiences through multiple modalities that include instructor-led training, virtual learning, e-learning, workshops, and field-based coaching
- Lead onboarding and ongoing development programs for new hires, field sales representatives, Regional Business Directors, and other commercial team members
- Collaborate with field leadership to assess training effectiveness, identify development opportunities, and continuously enhance sales capabilities through coaching and performance feedback
- Develop training content and facilitate learning sessions for National Sales Meetings, Regional Execution Meetings, Manager Meetings, and other commercial training events
- Administer and oversee commercial learning systems, training processes, and curriculum management to ensure effective deployment, tracking, and compliance with company policies and regulatory requirements
- Measure and evaluate training effectiveness using qualitative and quantitative metrics, incorporating field insights and business performance data to continuously improve learning programs
- Manage external training vendors and strategic partnerships to support innovative learning solutions and high-quality program execution
- Champion best practices in adult learning, instructional design, and sales capability development to foster a culture of continuous learning and commercial excellence
- Provide training leadership and support for Rare and Diabetes commercial initiatives, as needed, to ensure alignment with broader organizational priorities
Skills
- Bachelor's degree in Business, Life Sciences, Education, or a related field required
- A minimum of 7 years of progressive commercial experience within the biotechnology or pharmaceutical industry, including sales, sales training, learning & development, or commercial excellence
- Proven ability to influence and partner effectively with Sales Leadership, Marketing, Medical Affairs, Market Access, Compliance, and other cross-functional stakeholders
- Experience facilitating high-impact presentations and training programs for diverse commercial audiences, including field sales teams and sales leadership
- Strong project management, organizational, and change management skills with the ability to manage multiple priorities in a fast-paced, evolving environment
- Demonstrated strategic thinking, executive presence, and the ability to lead through influence while fostering a culture of continuous learning and commercial excellence
- Passion for improving patient outcomes and advancing therapies for individuals living with rare diseases
- Excellent communication, presentation, coaching, collaboration, analytical, and problem-solving skills, with a demonstrated ability to translate business strategy into impactful learning solutions
- Advanced degree (MBA, MS, or equivalent)
- Experience supporting Rare Disease, Specialty, or other complex therapeutic areas
- Demonstrated success in designing and leading commercial training strategies that support product launches, disease-state education, sales excellence, and field capability development
- Experience applying adult learning principles, instructional design methodologies, and multiple learning modalities, including instructor-led, virtual, digital, and field-based learning
- Proficiency with Learning Management Systems (LMS), e-learning platforms, and learning technologies; experience measuring training effectiveness through business and performance metrics
Benefits
- Employees are eligible for equity or long-term incentive awards, where applicable.
- Field Sales role employees are eligible for a quarterly commission structure.
- Non-Sales role employees are eligible for an annual bonus.
- The Company also offers a comprehensive benefits package that includes additional elements such as paid time off benefits, various health, vision, and dental insurance options, 401(k) retirement benefits and more for eligible employees.
- Details about these and other offerings will be provided at the time a conditional offer of employment is made.
- Eligibility for other benefits will be based on plan documents.
Company Overview