Note: The job is a remote job and is open to candidates in USA. Bucknell University is seeking an Associate Director of Gift Administration, a critical position responsible for the operational oversight of daily gift processing and compliance. This role involves managing donor agreements, ensuring adherence to regulations, and leading process improvements while collaborating with various stakeholders.
Responsibilities
- Proactively manage the full lifecycle of gift documentation, ensuring donor agreements are drafted, reviewed, and maintained in alignment with donor intent, institutional policy, and regulatory requirements
- Manage the gift documentation workflow from request through final execution, including the creation and maintenance of designation and purpose records in CRM
- Conduct periodic reviews of gift funds to examine compliance with donor intent and appropriate and active use of funds and answer related questions from gift officers and University departments
- Serve as a subject matter expert on complex gift types, federal tax regulations (IRS), and institutional policies, providing guidance and interpretation to colleagues and stakeholders to safeguard gift integrity
- Provide direct operational oversight of the daily gift processing, workflow, and systems
- Ensure the accurate and timely recording, batching, and depositing of all gifts (cash, checks, credit cards, etc.)
- Serve as the primary consultant for problematic gift entries and transactional issues
- Manage various aspects such as pledge adjustments, fund creation, and documentation maintenance, while also assisting with annual reporting obligations
- Ensure adherence to IRS regulations, industry best practices, and University policies, particularly for complex gifts, to maintain legal and audit-ready records
- Lead the design, implementation, and continuous improvement of operational workflows, policies, and best practices for gift processing and gift documentation
- Identify opportunities to streamline processes, enhance system capabilities, and optimize workflow efficiency, tracking metrics to demonstrate impact
- Serve as a proactive change agent, driving process innovation that supports institutional priorities, staff development, and the integrity of donor records
- Develop, lead, and execute training for gift processing staff and relevant Advancement partners on operational best practices and the CRM Revenue screens
- Lead and inspire the GPDM Coordinators to achieve success in an environment where they know what is expected, they trust they will be supported, and they know that expectations will be enforced
- Mentor, manage and lead direct reports
- Monitor spending to stay within budget
Skills
- Bachelor's degree and three years of experience related to gift administration or related fields such as accounting, auditing and compliance, etc. or an equivalent combination of education and experience
- Strong interpersonal and communications skills with demonstrated attention to detail; excellent writing, editing, and proofreading skills required
- Ability to draft documents with careful attention to language, anticipating future program needs, policy updates, and compliance requirements
- Demonstrated high-level organizational and interpersonal skills, including diplomacy, tact, discretion and the ability to maintain confidentiality
- Ability to handle multiple deadline-driven projects simultaneously
- Thorough understanding of IRS guidelines around charitable donations and experience with philanthropic gifts from a variety of sources
- Experience that demonstrates the ability and commitment to learn how to use a variety of computer-based programs and platforms to perform essential job duties such as Microsoft Office Suite, Google Suite, CRM database functions and other web-based tools
- Experience with Blackbaud CRM or similar advancement systems
- Experience in a nonprofit, higher education, or fundraising environment
- Experience using CASE reporting standards
Benefits
- Flexible scheduling options determined by role
- Medical, prescription drug, vision, dental, life, and long-term disability insurance options
- An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
- Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
- Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
- A comprehensive employee wellness program including program incentives
- A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card
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