Note: The job is a remote job and is open to candidates in USA. Everforth ECS is seeking a full-time Associate Consultant to provide client delivery services to support the Veterans Health Administration (VHA) Claims and Appeals Modernization Office. The Associate Consultant will support client delivery and be responsible for various mail operations and project activities.
Responsibilities
- Supporting mail operations through multiple sources and escalating complex packets to peers and team leads
- Accessing and using VA claim and appeal systems, including Centralized Mail Portal, Caseflow, VBMS, and SharePoint to review, route, and track claims and appeals packets
- Assisting with project deliverables and activities
- Participating in team meetings, considering a variety of perspectives and supporting team goals and objectives
- Performing ad-hoc mail operations projects as needed under the supervision of senior team members
Skills
- Ability to support mail operations through multiple sources and escalate complex packets to peers and team leads
- Experience accessing and using VA claim and appeal systems, including Centralized Mail Portal, Caseflow, VBMS, and SharePoint to review, route, and track claims and appeals packets
- Ability to assist with project deliverables and activities
- Willingness to participate in team meetings, considering a variety of perspectives and supporting team goals and objectives
- Capability to perform ad-hoc mail operations projects as needed under the supervision of senior team members
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