Note: The job is a remote job and is open to candidates in USA. OnPay is a software company providing cloud-based payroll, HR, and benefits solutions for small to midsize businesses. The Associate Account Manager will support channel partners across acquisition, onboarding, retention, and expansion by coordinating launches, managing onboarding projects, mitigating risks, and providing product support.
Responsibilities
- Support Channel Partners by organizing kickoff calls and developing agendas tailored to their needs
- Master the OnPay platform and onboarding requirements to identify issues, troubleshoot risks, and ensure successful Channel Partner launches
- Collaborate with Channel Partners and internal teams to develop clear onboarding plans with milestones and delivery dates
- Leverage internal tools (i.e. CRM) to ensure visibility and accountability throughout the onboarding process for all stakeholders
- Stay current on OnPay’s product roadmap to guide channel partners through new product launches, functionality, and troubleshoot setup
Skills
- Project management, implementation, and/or partner management experience
- High attention to detail with a track record of cross-functional execution and meeting deadlines
- Demonstrated ability to stay organized, prioritize effectively, and thrive under strict deadlines in a fast-paced environment
- Strong relationship management skills
- Remote (U.S.) | Atlanta HQ Optional
- Background in payroll and HCM SaaS ecosystems a plus
Benefits
- Remote flexibility: work from anywhere in the U.S., or join the collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.
- Commission and stock options.
- 4 weeks PTO and paid holidays.
- Medical, Dental, and Vision insurance.
- Short- and Long-Term Disability coverage.
- Life Insurance.
- Fertility Benefits.
- Parental Leave.
- 401(k) with company match.
- A genuine commitment to helping employees grow their careers.
Company Overview