Note: The job is a remote job and is open to candidates in USA. OpenExchange provides video and multimedia solutions for investor communications and financial services. The company is seeking an Assistant Project Manager to support Project Managers in coordinating and delivering conference services, including staffing, event preparation, client communication, event data management, and post-conference reporting. The role also includes training and working as a Video Specialist as needed.
Responsibilities
- Assist OpenExchange Project Managers with managing the delivery of information and processes to OE operations teams leading up to events as well as aiding PMs during the day of events, including:
- Provide assistance to Project Managers with staffing of Video Specialists to ensure coverage for events
- Help to set-up and organize Video Specialists kick off calls
- Communicate key points for event to Video Specialists
- Prepare "Cheat Sheets" each night ahead of a conference execution day
- Liaise with client (last client catch-up call leading up to event, day of execution call/channel)
- Lead internal team to successful execution through timely, informative, and positive messaging
- Create alternate connections via the designated team upon request(s)
- Monitor Helpscout inboxes for incoming event requests from clients and post in appropriate channels for Project Manager coverage
- Enter new events accurately in Salesforce and build out these events in Central for a Project Manager to take over once assigned
- Consolidate and prepare post conference analytic reports to provide to clients (i.e.: registration and attendee reports)
- Fulfill duties as a Video Specialist as needed as well as any additional duties as required
Skills
- High degree of organizational skills, able to multitask and prioritize
- Solid problem-solving skills
- Excellent communications skills: verbal, written and presentation ability
- Ability to build trust and model the way OE provides excellent services
- Technology savvy: MS Office, Zoom, Salesforce
- Ability to thrive in a virtual work enterprise along with flexibility, energy, and an ability to work in a fast-paced environment
- Flexibility on work hours (we support international clients and global OE Teams)
- Bachelor's Degree preferred
Benefits
- Remote, part-time role
- Potential for Full Time growth
Company Overview