Note: The job is a remote job and is open to candidates in USA. Altronic, LLC designs and manufactures ignition systems, engine controls, and electrical control panels for the oil and gas industry. The Applications Engineer serves as a customer-facing technical resource, providing product selection, troubleshooting, configuration, commissioning, and field support for ignition, fuel, and control systems used in gas compression and engine applications.
Responsibilities
- Provide remote technical support to customers and distributors troubleshooting Altronic ignition, fuel, and control systems
- Work from electrical schematics, drawings, and sequences of operation to diagnose and resolve field issues
- Recommend the right Altronic products to fit each customer's application
- Support startup and commissioning of control systems, ignition systems, and air/fuel ratio (AFR) systems on gas compression and engine packages
- Interface Altronic controls with engine and driver controls common to gas compression, such as Cat ADEM, Waukesha ESM, Murphy EICS, and VFDs
- Configure Altronic and third-party control systems, with enough understanding of the underlying programming and scripting to support them
- Document support activity and feed recurring issues back to engineering and product teams
- Coordinate with inside sales, panel engineering, production, and new product engineering on customer solutions
- Travel to customer and field sites for on-site support and commissioning as needed
Skills
- Formal engineering degree
- Equivalent field experience also acceptable
- Significant field experience with industrial gas engines, compressors, and pumps
- Hands-on background combining mechanical and controls experience in the gas combustion industry
- Working knowledge of control systems for gas compression, including ignition systems, AFR systems, and automated field operations
- Knowledge of basic electronics, AC and DC, relay logic, analog signals (4–20 mA and 0–5 V), and discrete signals
- Ability to read and work from electrical schematics
- Strong communication skills to support customers remotely and troubleshoot from drawings
- Comfortable using a PC and the software tools used to configure and support control systems
- Basic understanding of communication formats and protocols (RTU, TCP, HTTP)
- Ambitious self-starter who takes initiative and works well without close supervision
- Knowledge of industry-standard compressor control platforms
- Familiarity interfacing engine and driver controls common to gas compression - Cat ADEM III and IV, Waukesha ESM I and II, Murphy EICS, and VFDs
- Familiarity with the Altronic product line, or the ability to learn it quickly on the job
- Experience with Lua scripting
Benefits
- Comprehensive medical, dental, and vision insurance.
- Flexible Spending Account (FSA) or Health Savings Account (HSA).
- Short- and long-term disability coverage.
- Life insurance.
- Paid time off: vacation, holidays, sick leave, and parental leave.
- Tuition reimbursement.
- 401(k) retirement plan with company match.
- Flexible schedule.
- Flexible day shift hours.
- Work largely remote, with travel to customer and field sites as needed.
Company Overview
Company H1B Sponsorship