Note: The job is a remote job and is open to candidates in USA. First Merchants Bank is a financial organization serving consumers, businesses, and other organizations. The Applications Analyst will maintain, troubleshoot, secure, and support assigned applications, ensuring reliable operation and current release levels. The role also involves disaster recovery, vendor management, backups, upgrades, project execution, and process improvement.
Responsibilities
- Provide application support services for the assigned application(s), including but not limited to, maintaining, troubleshooting, supporting, and ensuring release levels are kept current
- Administer and monitor application-level security (add and delete users, etc.) including but not limited to password reset processes and other associated items
- Maintain disaster recovery plans and models
- Ensure all application changes follow a standard process, while keeping exceptions to a minimum and only with special approval
- Ensure the system is operating at the highest efficiency level possible; document and provide recommendations for improvements
- Manage the operational vendor relationship
- Ensure system backups and restores are occurring as planned and are reliable
- Coordinate application user groups with clients as deemed necessary or required
- Provide backup assistance for other staff within the department
- Assist in project planning and execution
- Work with management to design and craft new strategies and implement best practices
- Coordinate upgrades and plan independently with other departments, while working with change management to determine if all needs are met
Skills
- High School diploma or equivalent (GED)
- A minimum of one (1) year of information technology or banking experience
- Associate or bachelor's degree
- Foxtrot experience
- Exposure to and understanding of bank structure/operations (general flow of business)
- Proficient with the Microsoft Office Suite, including Microsoft Visio
Benefits
- Base Pay PLUS Bonuses
- Medical, Dental and Vision Insurance
- 401k
- Health Savings and Flexible Spending Accounts
- Vacation/Sick Time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
- Additional Benefits
Company Overview