Note: The job is a remote job and is open to candidates in USA. Cayuse Civil Services, LLC provides commercial, government, and tribal contracting solutions. The Application Program Manager Specialist oversees and coordinates software release management across multiple projects, including release planning, deployment activities, risk management, documentation, and post-release support.
Responsibilities
- Release Planning and Coordination: + Create and manage the release calendar to align schedules across concurrent projects. + Coordinate release scope, sequencing, and dependencies with development, QA, and UAT teams. + Lead release planning and go/no-go meetings to ensure visibility of risks and open items before deployment
- Process Management: + Define and enforce release management processes, including criteria for release readiness, approval gates, and rollback plans. + Continuously refine release management practices and templates to drive consistency and scalability across engagements
- Deployment Activities: + Supervise deployment activities across environments (development, testing, staging, production) in collaboration with technical teams. + Maintain comprehensive release documentation, including release notes, change logs, and post-release performance reports
- Risk Management: + Identify, track, and mitigate release risks, ensuring timely communication and escalation of issues that may affect delivery timelines or client commitments
- Post-Release Support: + Monitor post-release activities to ensure process stability and facilitate rapid resolution of any issues encountered after deployment. + Deliver feedback for ongoing improvements to the release lifecycle
- Other duties as assigned
Skills
- 4+ years of experience in release management, deployment coordination, or similar roles within software implementation or technology consulting environments
- Bachelor's degree in a relevant field
- ITIL certification or equivalent expertise
- Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner
- Exceptional verbal and written communication skills
- Excellent organizational, analytical, and problem-solving skills with high-level attention to detail
- Ability to analyze systems and procedures
- Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort
- Must be self-motivated and able to work well independently as well as on a multi-functional team
- Ability to handle sensitive and confidential information appropriately
- Must be physically and mentally able to perform duties extended periods of time
- Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position
- Must be able to establish a productive and professional workspace
- Must be able to sit for long periods of time looking at computer screen
- Strong understanding of SDLC, environment management, and change control processes
- Familiarity with release or work-tracking tools such as Jira, Azure DevOps, ServiceNow, or similar platforms
- Proven ability to manage multiple release schedules simultaneously in high-pressure scenarios
- Strong stakeholder management and communication skills to effectively navigate between technical and business teams
- Experience working with federal or state government agencies
Benefits
- Medical, Dental and Vision Insurance; Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
Company Overview
Company H1B Sponsorship