Note: The job is a remote job and is open to candidates in USA. The client is seeking a technically grounded and business-focused Manager of Analytics Automation & AI to lead operational intelligence and systemic evolution initiatives. The role architects and scales enterprise RPA and agentic AI workflows, leads Salesforce and cloud integrations, manages requirements and architectural risk, governs Agile delivery, and mentors technology and analytics professionals.
Responsibilities
- Intelligent AI Automation Strategy: Architect, execute, and scale an enterprise end-to-end RPA roadmap. Mature targeted automation concepts into fully scaled agentic workflows by leveraging Google Cloud AI Agents integrated with core delivery models
- Salesforce & Omni-Channel Orchestration: Lead complex integration ecosystems combining Salesforce Service Cloud, Marketing Cloud, and Social Listening platforms to achieve unified consumer operational flows
- Advanced Requirements Management & Design: Author robust, bulletproof Business, Technical, and Product Requirement Documents (BRD, FRD, PDD, SDD). Bridge gaps between senior executive management, core architects, and quality engineering teams by translating large-scale strategic epics into micro-executable Agile user stories
- Architectural Risk Mitigation: Perform deep data lineage analysis, structural validation, and risk mitigation across complex system interfaces to prevent downstream defect propagation during high-velocity deployments
- Agile & Scrum Governance: Facilitate daily Scrums, user story grooming, and sprint reviews. Standardize tracking frameworks using Jira Agile dashboards, burn-up/burn-down metrics, and centralized SharePoint configurations
- Mentorship & Continuous Engineering: Mentor upcoming technology and analytics professionals. Conduct systematic knowledge-sharing sessions while running infrastructure cost-benefit and performance evaluations to identify ongoing efficiency opportunities
Skills
- • Experience: Minimum of 10 years of direct experience executing Business Analysis, System Integration, and Product Customization for enterprise IT architectures
- • Domain Expertise: 5+ years of deep domain experience designing and maintaining end-to-end RPA platform solutions and multi-cloud CRM (Salesforce) integrations
- • Methodology & Alignment: Proven mastery across diverse SDLC paradigms (Agile, Scrum, and Waterfall frameworks) utilizing Jira to maintain complete pipeline transparency
- • Platform Mastery: Advanced configuration design in enterprise RPA platforms (UiPath and Blue Prism) combined with modern API-driven application landscapes
- • AI & Advanced Cloud Analytics: Hands-on structural exposure to Google Cloud AI Agents, Tableau visualization architectures, and extensive data layer manipulation
- • Engineering Rigor: Advanced query optimization engineering (SQL query tuning, index balancing) to drive significant performance upgrades across relational backends
- • Testing & Integrity: Firm understanding of structural defect management workflows, automated testing frameworks, and formal validation testing protocols (ISTQB criteria)
- Certifications: Professional Scrum Master I (PSM I), ISTQB Foundation Level, and specialized accreditations in Tableau Data Visualization / Cloud AI engineering
Benefits
- 100% Remote
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