[Remote] Analyst, Sales Operations

Note: The job is a remote job and is open to candidates in USA. Verint is an innovative software company that delivers integrated workforce optimization software for multi-channel contact centers. The Sales Operations Analyst will analyze sales data, optimize sales processes, manage reporting, and maintain CRM and analytics systems. The role supports forecasting, performance tracking, and strategic decision-making in collaboration with sales, marketing, finance, and product teams.

Responsibilities

• Update and send out weekly and monthly pipeline, bookings and key metrics report to ELT/SLT and our board members
• Analyze sales data to identify trends, patterns, and opportunities for growth
• Develop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment)
• Provide insights to support strategic sales planning and decision-making
• Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length
• Perform variance and trend analysis on sales results and forecasts
• Provide recommendations to improve sales productivity
• Support forecasting processes using historical sales data and market trends
• Maintain CRM systems (e.g., Salesforce, HubSpot) to ensure data integrity and accurate reporting
• Conduct data audits and implement data governance standards
• Manage and optimize sales reporting tools and analytics platforms
• Work with marketing to analyze lead quality and conversion metrics
• Partner with finance on revenue and commission reporting
• Provide insights to sales leadership and executive teams

Skills

• Must be in EST or CT time zone only
• Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience
• 3-5 years experience working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization
• Advanced Excel and data visualization skills
• Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platforms

Company Overview

Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond. It was founded in 1994, and is headquartered in Melville, New York, USA, with a workforce of 5001-10000 employees. Its website is https://www.verint.com.

Company H1B Sponsorship

Verint has a track record of offering H1B sponsorships, with 3 in 2025, 6 in 2024, 4 in 2023, 13 in 2022, 7 in 2021, 27 in 2020. Please note that this does not guarantee sponsorship for this specific role.