Note: The job is a remote job and is open to candidates in USA. Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors. The Loan Administration Strategy Analyst collaborates with Loan Administration leaders to assess needs, map business designs, and deploy sustainable processes while managing multiple projects to ensure timely and budget-compliant delivery.
Responsibilities
- Collaborate with Loan Administration leaders to assess needs and develop solutions to promote growth and efficiency within department
- Coordinate Loan Administration projects, assess and analyze business impact of projects, and communicate project activities and updates
- Lead assigned projects within Loan Administration through the project lifecycle, including analysis, specification, design, development and deployment
- Ensure all Loan Administration tasks and projects are completed on time and on budget
- Gather and document business requirements, formulate cases and participate in solution design of projects
- Coordinate multiple projects simultaneously with multiple stakeholder groups
- Build and execute effective project communication plans to ensure stakeholders, team members and impacted parties are appropriately apprised of the project goals, expectations, status and delivery
- Establish key performance metrics, design reporting/dashboard solutions, and promote the use of structured information to drive enhanced business performance
- Responsible for conducting Loan Administration end user testing for all projects
- Analyze findings and implement process improvements to the leadership
- Track requirements, provide status and ensure quality of solution throughout project
- Participate in project communications, training materials, and business procedures/documentation by working closely with the Loan Administration servicing analyst
- Strong business knowledge and analytical problem solving skills
- Strong verbal and written communication skills
- Ability to manage multiple tasks and a high volume workload with a strong sense of urgency and results-orientation
- Strong oral and written communication skills as well as presentation skills to effectively communicate and interact with personnel at all levels throughout the organization
- Strong capabilities in Microsoft Word, Excel, PowerPoint, Visio
- Ability to effectively interact with senior management as an advisor on projects
- Ability to organize and prioritize work schedules of others on long-term basis
- Ability to work in a project environment and have awareness of the application development lifecycle
- Ability to make informative presentations, inside the organization; speaking before groups
Skills
- Bachelor's Degree or equivalent work experience
- Three (3) plus year's mortgage servicing experience
- Three (3) plus years' experience working with continuous improvement methodologies
- Experience in successfully managing projects under aggressive timelines
- Strong business knowledge and analytical problem solving skills
- Strong verbal and written communication skills
- Ability to manage multiple tasks and a high volume workload with a strong sense of urgency and results-orientation
- Strong oral and written communication skills as well as presentation skills to effectively communicate and interact with personnel at all levels throughout the organization
- Strong capabilities in Microsoft Word, Excel, PowerPoint, Visio
- Ability to effectively interact with senior management as an advisor on projects
- Ability to organize and prioritize work schedules of others on long-term basis
- Ability to work in a project environment and have awareness of the application development lifecycle
- Ability to make informative presentations, inside the organization; speaking before groups
Benefits
- Comprehensive healthcare plans for you and your family.
- A discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
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