Note: The job is a remote job and is open to candidates in USA. WM provides comprehensive environmental solutions, including collection, recycling, and disposal services. The Analyst III - Navigation Systems & Geospatial Operations leads GIS, navigation, and route data support; translates business needs into requirements, supports solution delivery and quality assurance, and contributes to GIS strategy, architecture, training, and enterprise project execution.
Responsibilities
- Serve as primary point of coordination for GIS, navigation, and route data issues impacting field operations, managing incidents from identification through resolution
- Partner cross-functionally with Digital, boundary system teams, and external vendors to drive timely resolution
- Lead escalation management for operationally critical issues
- Clearly communicate issue severity, scope, and operational impact to cross-functional leadership
- Rapidly assess business impact and prioritize resolution based on operational riskMaintain urgency and accountability across internal teams and vendors to ensure resolution
- Drive continuous improvement by identifying root causes and implementing preventative measures to reduce recurring incidents
- Lead requirements definition and documentation efforts for GIS-related initiatives
- Translate business needs into clear functional and technical requirements
- Provide informed input on system and technical design considerations
- Support quality assurance for both vendor and internal WM releases
- Perform hands-on validation to ensure alignment with documented requirements
- Serve as SME for GIS capabilities, workflows, and operational use cases
- Maintain deep knowledge of WM boundary systems (e.g., DA, OCSD, APG) and their integration points
- Enable field adoption through structured training and communication
- Deliver training sessions on new features, processes, and standards
- Develop and maintain job aids and training materials to support frontline execution
- Promote adherence to GIS best practices, standards, and scalable solution design principles
- Maintain awareness of the GIS technology landscape and emerging capabilities
- Contribute to strategic planning for future-state GIS capabilities
- Evaluate solution feasibility and operational impact
- Provide input into solution design and architectural direction
- Build alignment across business and technical stakeholders to drive consensus and support execution
- Works with management, and individual team leaders by contributing strategic vison and integrating a broad range of ideas regarding business solutions development
- Coordinates and integrates multiple enterprise solutions projects with a large scope and complexity in an environment for business change
- Contributes high level expertise in business processes and systems analysis while considering the business implications to the current and future business environment
- Responsible for deliverables, cost, schedule and quality of one or more enterprise solutions projects
- Plans projects, allocates and directs less experienced staff and other resources to accomplish project tasks and maintain control over the project(s)
- Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and institutionalize solutions
- Drives the project(s) and the organization toward achieving business results
- May act as a source of direction, training and guidance for less experienced staff demonstrating coaching, mentoring, and leadership skills
Skills
- Bachelor's Degree (accredited) or in lieu of a degree
- High School Diploma or GED (accredited) and 4 years of relevant work experience
- 5 years relevant experience (in addition to education requirement)
- Minimum of 5 years of hands-on experience working directly with Geographic Information Systems (GIS) technologies, including spatial data analysis, mapping applications, and geospatial data management
Benefits
- Remote work arrangement
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
Company Overview
Company H1B Sponsorship