Note: The job is a remote job and is open to candidates in USA. Holistic Partners, Inc. is seeking a Senior CDN Engineer to design, operate, secure, and optimize enterprise-scale global content delivery platforms. The role focuses on CDN and edge services management, infrastructure automation, security and reliability, monitoring and operations, and technical collaboration and leadership.
Responsibilities
- Design, implement, support, and optimize enterprise-scale CDN platforms across highly distributed global environments
- Build and maintain automation frameworks using Python, Terraform, GitOps, Ansible, and similar Infrastructure-as-Code technologies
- Develop intelligent automation, self-healing capabilities, AI-powered operational assistants, and automated remediation workflows
- Establish CDN engineering standards, deployment patterns, implementation guidelines, and operational best practices
- Integrate CDN services with enterprise platforms including ServiceNow, Jira, GitHub, Azure DevOps, SIEM platforms, and cloud-native services
- Configure, optimize, and troubleshoot Akamai Property Manager, Edge DNS, Global Traffic Management (GTM), Cloudlets, Bot Manager, and related edge security services
- Design and implement content delivery optimization strategies including caching, origin offload, traffic engineering, request routing, and performance tuning
- Support API acceleration, API caching, API security, and API gateway integrations
- Develop CDN reference architectures and implementation standards to support enterprise application teams
- Implement and maintain security controls including WAF, DDoS protection, bot mitigation, API security, certificate management, rate limiting, and Zero Trust security principles
- Partner with security teams to ensure compliance with enterprise security requirements and standards
- Lead vulnerability analysis, root cause investigations, incident response efforts, and reliability improvement initiatives
- Promote platform resiliency, availability, and security through continuous assessment and operational improvements
- Build and maintain observability solutions, dashboards, alerts, SLIs, SLOs, and proactive monitoring capabilities
- Monitor and analyze CDN traffic patterns, cache hit ratios, origin offload metrics, latency, throughput, bandwidth utilization, and end-user performance
- Leverage AI-assisted analytics and AIOps capabilities for anomaly detection, capacity forecasting, operational insights, and performance optimization
- Participate in operational on-call duties to support 24x7 production environments and critical deployment activities
- Support incident management, troubleshooting, escalation, and recovery efforts across global environments
- Collaborate with developers, platform engineers, cloud engineers, network teams, security teams, and business stakeholders to deliver scalable and secure digital experiences
- Serve as a technical advisor and subject matter expert for CDN and edge delivery technologies
- Mentor junior engineers and promote engineering best practices across the organization
- Lead technical discussions, contribute to architecture decisions, and drive continuous improvement initiatives
Skills
- A CDN and edge delivery expert who can write code as needed and understands software engineering concepts including Object-Oriented, Functional, and Procedural programming
- Strong passion and thorough understanding of what it takes to build, operate, secure, and optimize highly available global content delivery platforms
- Strong passion and technical expertise in automating operational and platform functions through code and Infrastructure-as-Code practices
- Strong technical expertise with CDN technologies, content delivery architectures, DNS, edge routing, caching strategies, traffic engineering, and application performance optimization
- Strong technical expertise with enterprise CDN platforms, including Akamai
- And working knowledge of Cloudflare
- Strong technical expertise with multi-cloud environments including AWS, Azure, GCP, containers, Kubernetes, edge computing, and modern microservices architectures
- Strong technical expertise with observability, monitoring, operational analytics, and AIOps platforms
- Strong technical expertise with networking fundamentals including TCP/IP, DNS, HTTP/HTTPS, TLS/mTLS, proxies, load balancing, CDN edge routing, and WAF technologies
- Strong technical expertise with automation frameworks, version control systems, GitOps, CI/CD pipelines, Infrastructure-as-Code, and DevOps operational support
- Strong experience leveraging AI, Generative AI, and intelligent automation technologies to improve operational efficiency, incident response, troubleshooting, and platform reliability
- Strong experience implementing and operating security controls including WAF, Bot Management, API security, rate limiting, DDoS protection, certificate lifecycle management, and Zero Trust principles
- Strong troubleshooting and analytical skills with the ability to diagnose complex issues across CDN, DNS, application, network, cloud, API, and security domains
- Excellent communication skills with the ability to lead technical discussions, mentor engineers, influence architecture decisions, and serve as a CDN subject matter expert
- 5+ years of experience designing, implementing, and supporting CDN, edge delivery, networking, or related infrastructure platforms
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, Network Engineering, or a related field, or equivalent practical experience
- Hands-on experience with Akamai technologies including:
- Property Manager
- Edge DNS
- Global Traffic Management (GTM)
- Cloudlets
- Bot Manager
- WAF and Security Products
- Working knowledge of Cloudflare or other enterprise CDN platforms
- Experience building and maintaining automation frameworks using Python, Terraform, GitOps, Ansible, or similar Infrastructure-as-Code technologies
- Experience with CI/CD pipelines, deployment automation, version control systems, and DevOps operational practices
- Proficiency in two or more programming or scripting languages including Python, Node.js, Java, JavaScript, Shell Script, or PowerShell
- Strong understanding of networking fundamentals including TCP/IP, DNS, HTTP/HTTPS, TLS/mTLS, proxies, load balancing, CDN routing, and application delivery
- Experience working with REST APIs, Postman, API acceleration, API caching, API gateway integrations, and API security controls
- Experience supporting cloud environments including AWS, Azure, and GCP
- Experience working with distributed platforms, containers, Kubernetes, and edge computing technologies
- Experience using observability and monitoring platforms such as Grafana, Datadog, Splunk, New Relic, Dynatrace, Prometheus, Azure Monitor, and Akamai TrafficPeak
- Experience troubleshooting production issues across CDN, DNS, networking, cloud, application, and security layers
- Experience implementing security controls including WAF, DDoS protection, Bot Management, certificate management, API security, and rate limiting
- Akamai (preferred)
- Experience supporting large-scale enterprise digital platforms and globally distributed web applications
- Hands-on experience building or supporting real-time Single Page Applications (SPA)
- Experience leveraging AI, Generative AI, AIOps, or intelligent automation platforms to improve operational efficiency and incident response
- Experience implementing self-healing automation, intelligent runbooks, and automated remediation workflows
- Strong understanding of CDN traffic engineering, origin optimization, content caching strategies, performance tuning, and digital experience optimization
- Experience building operational dashboards, alerts, SLIs, SLOs, and reliability-focused monitoring solutions
- Experience integrating CDN solutions with ServiceNow, Jira, GitHub, Azure DevOps, SIEM tools, and cloud-native services
- Strong technical expertise architecting secure, scalable, and highly available edge delivery solutions across multi-cloud environments
- Experience leading technical discussions, mentoring engineers, and influencing architecture and design decisions
- Experience supporting 24x7 production environments and participating in incident response, escalation management, and root cause analysis activities
Benefits
- Remote work arrangement
- Contract employment
Company Overview
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