Note: The job is a remote job and is open to candidates in USA. QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform. The AI Sales Solutions Engineer is responsible for designing agentic solutions for customers, working closely with Account Executives to map processes and configure solutions that improve business outcomes.
Responsibilities
- Working hand-in-hand with the Account Executive, you take a qualified opportunity and turn it into a working agentic solution:
- Run process discovery workshops: sit with champion users to map any of the standard enterprise processes (P2P, S2C, O2C, P2M, F2P, R2R) — current state, KPIs, manual effort, bottlenecks, and target state
- Design the agentic solution: decide which agents, working together, fix the customer’s process — and recognize whether it’s a greenfield build or a brownfield plug-in to an existing system (SAP, Ariba, Coupa, Jaggaer)
- Map KPIs to the platform: confirm the system has the data and the business context to measure what the customer actually cares about
- Configure each agent: set triggers, decision logic, exceptions, KPIs, data sources, communications, company-specific rules, and hand-offs — all in natural language and drag-and-drop, no code
- Present the solution: pitch anchored in business outcomes — OTIF, working capital, cycle time, cost reduction — worked backwards to the agents that achieve them
Skills
- Enterprise domain fluency: operational, end-to-end working knowledge of at least two of P2P, S2C, O2C, P2M, F2P, R2R — not just a consulting view. The deepest value sits in plan-to-make and procure-to-pay
- Solution-design thinking: ability to decompose a vague business outcome into agents and data flows, and to know when one agent suffices and when several are needed
- Low-code / natural-language comfort: hands-on with tools like n8n, Zapier, or Make. The agent platform will feel familiar
- Customer-facing credibility: workshop facilitation and executive-level presentation
- Background at a major ERP vendor or process consultancy (SAP, Oracle, Coupa, Ariba, or a Big Four firm)
- Hands-on experience with AI tooling
- Industry depth in manufacturing, particularly tier-one suppliers
Benefits
- Plus a strong benefits package inclusive of PTO, 401K matching, and Healthcare/Medical Insurance plans.
- Virtual-First Culture: work remotely, with the flexibility to lead in-person customer workshops in your market.
- Comprehensive Benefits: health, dental, vision, PTO, 401K matching, and a collaborative culture of smart, hard-working people.
- Atmosphere of Growth: join a team where idea-sharing is prioritized over hierarchy, at the leading edge of agentic AI for manufacturing.
Company Overview
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