Note: The job is a remote job and is open to candidates in USA. Agility Partners is working with a client seeking an experienced Product Manager to own and scale a client-facing AI agent for insurance partners. The role will manage the product lifecycle from initial launch through expansion, lead client implementations, define strategy and metrics, and collaborate with engineering, design, data science, and client success teams to improve AI-powered experiences.
Responsibilities
- Own the complete product lifecycle for our client-facing AI agent, from initial launch through multi-client expansion
- Serve as the primary product liaison with insurance client partners throughout the implementation and launch process
- Drive product strategy and roadmap development based on client needs, market opportunities, and technical capabilities
- Collaborate closely with cross-functional teams including engineering, design, data science, and client success to deliver exceptional AI-powered experiences
- Conduct hands-on analysis using digital analytics platforms to monitor product performance, user engagement, and business impact
- Define and track key performance indicators and success metrics for AI agent effectiveness
- Translate client feedback and data insights into actionable product requirements and enhancements
- Guide the product vision for scaling the AI agent across multiple insurance client organizations
Skills
- 5+ years of product management experience, specifically in digital product development
- Proven track record of successfully shipping conversational or AI-enabled products to production with real users
- Direct experience working with business clients during product launches and implementations
- Demonstrated fluency in leveraging AI tools throughout the entire product lifecycle, with ability to specify the tools and artifacts used
- Strong proficiency with digital analytics platforms, including the ability to independently run analyses and derive actionable insights
- Comfortable operating in a hands-on capacity while maintaining strategic oversight
- Excellent communication skills with the ability to translate technical concepts for business stakeholders
- Experience in the insurance industry or working with insurance clients is a plus
Benefits
- Remote-first work environment with flexibility to work from anywhere
- Relocation assistance available for those interested in moving to Ohio
- Opportunity to shape and scale a cutting-edge AI product from early-stage through expansion
- Direct impact on product direction with ownership of a strategic client-facing platform
- Work at the intersection of artificial intelligence and insurance technology
- Collaborative environment working closely with clients and cross-functional teams
- Be part of the growing conversational AI and intelligent automation space
Company Overview
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