Note: The job is a remote job and is open to candidates in USA. Granicus is a GovTech company that provides digital solutions connecting governments with their constituents. The AI Product Manager will build and scale internal AI products, platforms, and workflows for Revenue Operations, defining the roadmap, prioritizing capabilities, and driving measurable improvements in productivity, forecasting, deal quality, automation, and seller experience.
Responsibilities
- Define and execute actionable plans to improve the health, usability, and effectiveness of internal AI products supporting Revenue Operations, including sales execution, forecasting, deal governance, proposals, and enablement workflows
- Own prioritization of AI capabilities, enhancements, and experiments—setting clear scope, sequencing, and delivery timelines aligned to RevOps objectives and capacity
- Leverage data‑driven insight to determine *what* to build, *when* to deliver, and *how* to right‑size AI solutions, balancing business value, data readiness, and technical complexity
- Communicate priorities, tradeoffs, and progress clearly to RevOps and senior leadership, ensuring alignment on outcomes, risks, and expected value
- Apply a strong product and user‑experience mindset to internal AI tools, ensuring solutions drive high adoption, trust, quality, and productivity across revenue teams
- Develop deep subject‑matter expertise in targeted RevOps domains (e.g., forecasting, deal inspection, RFPs, proposals, sales workflows) through stakeholder discovery, workflow analysis, usage data, and performance outcomes
- Build alignment and momentum with engineers, data teams, product leaders, and RevOps stakeholders to move prioritized AI initiatives from concept through production and sustained use
- Define, track, and report the metrics that determine success of AI initiatives, including adoption, accuracy, time saved, process efficiency, deal quality, and revenue impact
- Monitor post‑release performance of AI services and enhancements, assessing usage, effectiveness, and downstream business impact, and iterate based on findings
- Act as the internal voice of RevOps users by continuously incorporating feedback from Sales, Enablement, Proposal, and Operations teams into roadmap decisions and solution improvements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies
Skills
- A BA/BS in Business, Computer Science, Engineering, Data Science, or a related field—or equivalent experience delivering AI‑enabled or data‑driven products in an operational environment
- A passion for building high‑quality **internal AI products and platforms** in fast‑moving, ambiguous environments where priorities, inputs, and constraints evolve rapidly
- Hands‑on experience working with or alongside **AI/ML systems**, such as predictive models, recommendation engines, NLP/LLM‑based solutions, workflow automation, or AI agents—focused on applied business impact rather than pure research
- Familiarity with **modern AI product concepts**, including model limitations, data quality and labeling, prompt design, evaluation metrics, human‑in‑the‑loop workflows, and responsible AI considerations
- Working knowledge of agile product development practices (Scrum, Lean), with an emphasis on iterative delivery, experimentation, and continuous learning—especially in AI‑driven environments
- Strong intellectual curiosity that drives you to ask sharp questions, pressure‑test assumptions, and use data to identify and prioritize the highest‑impact RevOps opportunities for AI
- Excellent organizational and quantitative analytical skills, with the ability to translate complex workflows, data signals, and AI outputs into clear product direction and actionable plans
- Sufficient technical depth to collaborate effectively with engineers and data teams, understand tradeoffs between model performance, cost, latency, and scalability, and earn trust through informed decision‑making
- The ability to break down complex AI initiatives into manageable, well‑sequenced increments that deliver user and business value quickly and safely
- Strong communication skills, with the ability to tailor messages for technical teams, RevOps stakeholders, and senior leaders—clearly explaining value, risk, limitations, and expected outcomes of AI solutions
Benefits
- Flexible Time Off – Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
- Multiple Health Plan Options – Including a 100% employer-paid plan.
- Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
- Fitness Reimbursement Program – Stay active, your way.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
- Paid Parental Leave – For both birthing and non-birthing parents.
- Traditional & Roth 401(k) – With a generous company match.
- Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
- Online Learning Platforms – Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Company Overview
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