Note: The job is a remote job and is open to candidates in USA. Storm Ideas is an international media, technology, creativity, and operations company that uses AI tooling centrally across its business. The AI Operations Manager will own the configuration, reliability, and technical standards of the company’s AI tools and platforms, while driving operational improvements and responding to changes in the AI landscape.
Responsibilities
- Take operational ownership of the configuration, reliability, and technical standards of Storm's AI tools and AI platforms
- Lead the AI Operations team's technical response when AI tools, platforms, or underlying capabilities change
- Set and uphold technical operational standards for AI tooling within the AI Operations team's remit
- Improve visibility around AI tool configuration, AI platform usage, AI tool access administration, and AI platform operational performance
- Identify weak, unstable, or high-friction AI tooling operations, develop technical solutions and drive them to be durable and scalable
- Give leadership clearer visibility on where the AI tooling stack is performing reliably, where it is fragile, and what AI platform or tooling changes are needed next
Skills
- Demonstrable experience in the operational management of technical platforms, specifically AI tools or AI platforms
- High agency and strong ownership of technical operational outcomes
- Sound decision-making under ambiguity and pace
- Ability to prioritise hard trade-offs on a technical platform stack and act decisively
- Ability to drive technical operational improvements to completion, not just propose them
- Clear, direct technical communication and the confidence to hold technical standards
- Genuine command of AI tools and AI platforms, and a strong instinct for how fast the AI tooling environment is moving
- Strong technical aptitude on AI platforms specifically: LLM platform configuration, prompt and agent configuration, AI tool APIs and integrations, AI tool permissions, AI-related automation, and AI workflow dependencies
- Sound judgment about when to act, when to ask, and how to translate between user needs and AI platform realities
- Energy, discipline, and follow-through to operate at sustained pace
- This role is fully remote within Lithuania
Benefits
- Fully remote working anywhere in Lithuania!
- Working with globally recognisable brands in US Entertainment
- All the latest software and productivity tools you’ll need
- Current tools, hardware, and working methods across our teams
- Follow-up technical exercise (compensated) designed to test skills relevant to this position
Company Overview