Note: The job is a remote job and is open to candidates in USA. Assort Health is dedicated to making exceptional healthcare accessible anytime, anywhere, and is seeking an AI Operations Lead to drive AI adoption across its business teams. The role involves building AI-powered workflows, collaborating with various departments, and establishing standards and tooling to enhance operational efficiency.
Responsibilities
- Own a prioritized AI roadmap sourced from department needs, leadership priorities, and Champion network signal; validate with prototypes before committing build time
- Set the operating model for what gets built centrally vs. embedded in each function
- Design and ship AI-powered workflows, automations, and internal tools from concept to production to iteration
- Mix custom code, APIs, and no/low-code platforms based on what ships fastest without compromising rigor
- Define agent and skill lifecycle and foundational assets (prompt libraries, SOPs, templates, integration patterns), extending GTM's centralization work into company-wide standards
- Standardize how we build, evaluate, and scale AI internally with rigor on security, quality, and reliability
- Administer the platform tools (Claude, Notion AI, n8n, Zapier, and more) and bring in new tooling where there are real capability gaps
- Run the AI Champion & Leader network across non-technical departments, surfacing wins, clearing blockers, and routing feedback back into the roadmap
- Sit one-on-one with each department lead to shape their quarterly AI goals and sequence central work to accelerate them
- Run continuous AI upskilling: foundations courses, department-specific deep dives, office hours, internal content, and new-hire onboarding
- Own the company hackathon, in-team mini-hackathons, and reporting that tracks the impact of what you are shipping
Skills
- 4-6 years of applicable experience in AI operations, technical revops/bizops, GTM engineering, forward deployed engineering, sales engineering, product, product ops, software engineering, consulting, or as a founder of an early startup
- At least 2 years focused on AI/automation tooling in a fast-moving company
- Proven track record shipping AI-powered workflows and internal tools end-to-end — not just scoping them; you can point to specific systems you built that are still running in production
- Hands-on proficiency with the modern AI and automation stack: LLM APIs (Claude, Gemini, Chatgpt), workflow platforms (n8n, Zapier), and no/low-code tooling; you know when to write code and when not to
- Strong prompt engineering fundamentals — you've built and maintained prompt libraries, evaluated output quality systematically, and know how to move from a working prototype to a reliable production asset
- Sharp prioritization instincts; you've managed a roadmap with more demand than capacity and made defensible calls about what to build centrally vs. hand to teams
- Experience running cross-functional programs with non-technical stakeholders — you can sit with a department lead, extract the real problem from the stated one, and translate it into a scoped build
Benefits
- 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
- 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
- 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
- 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
- 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
- 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
- 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
- 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
- 👵 401(k) – Build your retirement savings.
Company Overview
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