Note: The job is a remote job and is open to candidates in USA. HistoryIT is hiring an AI Operations Analyst to evaluate, improve, document, test, and operationalize AI-assisted production systems. The role works across operations, data, quality, and workflow design, partnering with services, software development, and leadership teams to improve efficiency and quality.
Responsibilities
- Become deeply familiar with HistoryIT's production workflows
- Learn how collections are processed from intake through final delivery
- Understand existing AI-assisted workflows and quality processes
- Participate directly in production activities to understand workflow realities
- Evaluate AI-generated outputs and identify patterns of success and failure
- Test prompts, workflows, and automation approaches
- Analyze workflow bottlenecks and improvement opportunities
- Help design and refine AI-assisted production systems
- Develop recommendations for increasing efficiency and quality
- Create and maintain workflow documentation
- Develop standard operating procedures and training materials
- Help establish performance metrics and quality benchmarks
- Track workflow performance and improvement results
- Support rollout and adoption of new processes
- Collaborate closely with Services, Software Development, and Leadership teams
- Translate operational challenges into actionable improvements
- Participate in testing and validation of new workflows and systems
- Help ensure successful implementation of new tools and processes
Skills
- Strong understanding of AI tools and modern AI workflows
- Exceptional systems-thinking and problem-solving abilities
- Experience analyzing, improving, documenting, or managing processes
- Strong organizational skills and attention to detail
- Excellent written communication skills
- Comfort working with data, spreadsheets, and structured information
- Ability to learn complex workflows quickly
- Ability to work independently in a fast-moving environment
- Bachelor's degree in business, Computer Science, Information Systems, Data Analytics, or Engineering
- Experience with workflow automation
- Experience evaluating AI-generated outputs
- Experience with quality assurance or quality systems
- Experience building documentation, SOPs, or training materials
- Experience working in operations, process improvement, data operations, product operations, or similar environments
- Experience working with digital assets, media collections, content management systems, or large datasets
- Familiarity with archival, library, museum, nonprofit, sports, or educational environments
Benefits
- This position can be performed remotely or onsite.
- The successful candidate will have the opportunity to help shape how AI is used across the organization and may grow into future leadership opportunities as the function develops.
Company Overview