Note: The job is a remote job and is open to candidates in USA. NUWAVE Communications, Inc. is a market leader in unified communications as a service and enterprise voice for Microsoft Teams. The company is seeking an AI Engineer to build and operate Nebula, a governed conversational AI workspace, by developing AI applications, cloud services, infrastructure, and agent workflows while supporting production operations.
Responsibilities
- Build, test, and maintain AI applications, cloud services, and supporting infrastructure for Nebula
- Translate Jira issues and product requirements into scoped technical changes with clear acceptance criteria
- Use AI coding agents to accelerate implementation while reviewing their output for correctness, security, and maintainability
- Develop and debug Python services and contribute to TypeScript applications when needed
- Operate workloads across AWS and Azure, including serverless, container, identity, data, and observability services
- Work with retrieval-augmented generation, GraphRAG, vector search, graph databases, and agent workflows
- Write infrastructure as code and follow disciplined source-control, review, release, and rollback practices
- Verify changes through automated tests, logs, metrics, and direct functional checks before considering work complete
- Document designs, operational procedures, decisions, and status clearly enough for others to act without a meeting
- Participate in production support, incident response, and occasional after-hours work when required
- Some on-call work, including weekends or holidays, may be required
Skills
- Strong software engineering fundamentals and working fluency in Python, including the ability to read, debug, and review unfamiliar code
- Hands-on experience with at least one major cloud platform, preferably AWS or Azure
- Practical experience using AI coding tools such as Claude Code, Codex, Cursor, or similar agentic tools
- Demonstrated ownership: able to turn a goal into a plan, identify blockers early, and carry work through verification
- Sound Git, testing, deployment, and operational discipline, with clear evidence of what changed and how it was validated
- Clear written and verbal communication with technical and nontechnical partners
- Experience with LangGraph, LangChain, RAG or GraphRAG systems, vector search, or graph databases
- Experience with Terraform, OpenTofu, or another infrastructure-as-code framework
- Experience building on Microsoft 365 or Teams, including Microsoft Graph, Teams apps, or Microsoft Entra ID
- Exposure to multi-agent orchestration patterns or development of internal agent tooling
- Security-minded engineering and familiarity with formal management systems such as ISO/IEC 42001
- Experience with TypeScript, containerized services, serverless systems, or distributed systems
Benefits
- Full-time, U.S.-remote role
- Receive direct mentorship
- As you grow, take ownership of significant Nebula workstreams and help shape how NUWAVE builds and operates AI products
Company Overview