Note: The job is a remote job and is open to candidates in USA. Imagine360 is currently seeking an Administrative Support Specialist. This position is responsible for the creating a smooth workflow between Claims and Member Services departments as it regards to members & providers.
Responsibilities
- Support Member Services and Claims Examiners, including reviewing faxes submitted to our company, and distributes the work to Member Services Professionals who can provide the necessary assistance
- Distribute faxes received into company
- Initiate SRS (Service Request System) tickets
- Complete Provider Opt-Out Request forms
- Pull check copies and handle stale-dated checks
- Scan all documentation into DocuShare as required
- Perform other duties as assigned
- Perform all tasks in accordance with HIPAA and PHI guidelines
- Complete HIPAA training annually
Skills
- High School Diploma or GED
- Minimum of one year of clerical, mailroom, storekeeping, shipping and receiving, or delivery experience required or equivalent combination of education and experience
Benefits
- Multiple Health Plan Options, including a 100% employee paid premiums
- 100% Company paid employee premiums for Dental, Vision, STA, & LTD, plus Life Insurance
- Parental Leave Policy
- 20 days PTO to start / 10 Paid Holidays
- Tuition reimbursement
- 401k Company contribution
- Professional development initiatives / continuous learning opportunities
- Opportunities to participate in and support the company's diversity and inclusion initiatives
Company Overview